Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skills and expertise of various stylists, particularly Alicia, Joice, and Dee, who consistently delivered excellent haircuts and color treatments.
Customer Service
While some reviews highlighted friendly and professional service, others reported issues with unprofessional behavior and poor communication from staff.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that charges were excessive or not clearly communicated, leading to frustration over unexpected costs.
Mixed Experiences
The salon received a mix of positive and negative feedback, with some customers having great experiences while others reported significant dissatisfaction with their haircuts and overall service.
AK
ann kukulies
Feb 20, 2026
5.0
no waiting for my appointment. Homa is great. She always does exactly what I ask and is always pleasant
ML
Marla Lovell
Feb 18, 2026
3.0
I want to say something better, but this is a slow, understaffed Hair cuttery in Gambrills, that often seems to serve a more senior clientele. I came in at 1:30 on a Tuesday, at my Mother-in-law's request, for a short hairstyle. I decided to take a risk as well, since I need an interim short cut, with consult. We were told to come back in 2 hours, which we did. My MIL received a nicely styled and short cut by one of the ladies, and was quite pleased. I spoke with the possible manager on duty (?), and explained my family had been dealing with the aftermath of a severe car accident, and stress was causing hair loss of my decades long hair, for me. I mentioned that it might be needed go go shorter for now, but that most importantly, whatever she suggested, I just needed some...self esteem build to focus forward on. She understood, but spent roughly 10 minutes, to produce an uneven, somewhat confused mid-neck side something with a longer bang for 46.00/plus tip. I just smiled nicely and shoved a hat on in the car. It did not achieve the desired request, but I also thought that asking for further cutting would only make it worse. I spoke with another hairdresser today, who has years of experience and felt that evening up the style to a straight bob, clean up the bangs and darkening my slightly lighter color would definitely reduce the thin look, and improve my confidence. I am sticking with that Stylist from now on. The point here is, if you like a stylist at Hair Cuttery, work with them and stay. If you do not, don't waste yours or their time. The salon is only as good as it's hairdressers and how they are regarded by the salon manager.
BK
Bethany Knight
Feb 17, 2026
5.0
Great experience. Explained each procedure and reasons for it. Great cut and instructions for styling.
AA
Any
Feb 9, 2026
1.0
Literally worst hair cut of my life. I spent the night crying. I don't want to show my face anywhere. And someone had the nerve to patronize me on my way out "you look good like that" NOBODY LOOKS GOOD LIKE THIS
MU
Melissa U
Jan 31, 2026
5.0
Kerry was AMAZING!!! She was able to articulate and perform the idea I had in my head for my hair color and style. It’s even better than I could have ever anticipated. She has a customer for life!! I’m also glad she was able to educate me on the proper hair care products that I need to maintain the color treatment I just received. Thank you again Kerry!
Hair Cuttery is located at 2650 Brandermill Blvd, Gambrills, MD 21054.
What are the operating hours of Hair Cuttery in Gambrills?
Hair Cuttery is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
How can I book an appointment at Hair Cuttery?
You can book an appointment by visiting www.haircuttery.com, using the Hair Cuttery app available on iOS or Android, or by calling the salon directly at +1 410-721-9816.
Does Hair Cuttery accept walk-ins or require appointments?
Hair Cuttery welcomes both appointments and walk-ins for your convenience.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible for customers with disabilities?
Yes, Hair Cuttery has wheelchair-accessible seating and restrooms to accommodate customers with disabilities.
Are there free parking facilities at Hair Cuttery in Gambrills?
Yes, Hair Cuttery offers free onsite parking for its customers.
Can you recommend nearby places to visit before or after your Hair Cuttery appointment?
Before or after your Hair Cuttery visit, you can check out The Village at Waugh Chapel shopping center for shopping and dining options like Firehouse Subs or Burger King.
Are there health-related services near Hair Cuttery?
Nearby health services include DeMaio Family Chiropractic & Physical Therapy, Auslander Dental, Hearing Solutions Audiology Center, and Pivot Physical Therapy, which you might find convenient.
What family-friendly services are available near Hair Cuttery?
For family needs, nearby services include British Swim School for swimming instruction and Peepers Family Eyecare Center for eye care.
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