Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised individual stylists for their skills, kindness, and ability to deliver desired results, with specific mentions of Yasmine, Aomi, and Fery.
Customer Service
Overall, customer service was highlighted positively, with many reviewers noting friendly and attentive staff, although there were some complaints about rudeness from certain stylists.
Inconsistent Experiences
Several reviews indicated variability in service quality, with some customers experiencing excellent haircuts while others reported dissatisfaction and poor management.
Pricing Issues
There were complaints regarding pricing discrepancies and feeling overcharged for services, leading to frustration among some customers.
Salon Condition
The salon's physical condition received mixed feedback, with some noting it needed renovation while others appreciated the cleanliness and recent updates.
DC
Denise Costa
3 days ago
5.0
Always a wonderful experience at this location and with my stylist. Kayla is the best! Always does an amazing job. So personable and does a great job. I always leave feeling like a million bucks!
AH
Angela Huser
4 days ago
1.0
Showed her a picture of a shoulder length Bob I wanted she said she could do it instead, she cut my hair horribly, it's all choppy it's at my chin. Basically, at least 2 to 3 inches above my shoulder, she should not cut hair when I have tried to call to the haircuttery and ask for the manager. I keep getting told she's not there. Also when I mentioned to the woman who cut my hair where one part was different than the other she said , it's my hair's fault and shaved off a little piece of the back of my hair at my hairline , which i've never had anybody have to do. After She blew it out and styled it. You couldn't tell that there was anything wrong besides it being shorter than I asked, until her style wore off. There is a part of my hair where it's at least a 1/2 shorter on the side than the rest of the hair, there's small pieces of hair that you can see that are way longer then the rest of my hair. In the front the left side is longer than the other side well longer than all my hair. Never coming back and don't recommend for anyone to go.
AK
Alok K
6 days ago
1.0
Cheaters. They charged 83$ for a kids hair cut and stole from my daughter. We have call them and telling lie that come back in 3 days to get refund. Avoid then or at least ask how much it is for Hair Cut.
They are really horrible people . They think money comes from tree and its okay to steal from people and innocent kids.
DB
Dhara Bhatt
Feb 19, 2026
1.0
I was very disappointed with my appointment with Free, as she seemed entirely focused on her next client rather than the service I was paying for. Although I asked for a trim and face-framing, she didn't touch the back of my hair at all, and when I asked for a blow-dry, she told me I’d have to wait because of her next appointment.
RR
Rachel
Feb 17, 2026
1.0
I entered the place and none of the employees came to talk to me or acknowledged my presence. I stand there at the check in place, they all looked at me and ignored me. Other 2 people entered after me, and someone immediately stopped what they were doing and came to talk to them and help them book an appointment. About 10 min total has passed . I felt invisible and disrespected. This has never happened to me anywhere else.
What services does Hair Cuttery in Gaithersburg provide?
Hair Cuttery offers haircuts, coloring, blow-outs, and styling for women, men, and children. They also carry a full line of professional hair care products.
Where is Hair Cuttery located in Gaithersburg?
It is located at 257 Kentlands Blvd, Gaithersburg, MD 20878.
What are the Hair Cuttery Gaithersburg salon's operating hours?
The salon is open Monday to Friday from 9 AM to 9 PM, Saturday from 8 AM to 7 PM, and Sunday from 9 AM to 7 PM.
Can I book an appointment at Hair Cuttery online or via mobile apps?
Yes, you can book appointments online at www.haircuttery.com or through their Hair Cuttery app available on iOS and Android.
Does Hair Cuttery in Gaithersburg accept walk-ins or require appointments?
Hair Cuttery welcomes walk-ins and does not require appointments, although scheduling in advance is available and convenient.
What payment options are accepted at Hair Cuttery?
They accept American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery in Gaithersburg wheelchair accessible?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, ensuring accessibility for all guests.
Which nearby places can I visit before or after my Hair Cuttery appointment?
You can visit nearby spots like GNC for vitamins, Fleet Feet for sportswear, or Nalley Fresh salad bar for a healthy meal.
Are there other hair salons close to Hair Cuttery in Kentlands Square?
Yes, nearby hair salons include Profiles Hair Studio by Ralph Billeter, Ralph Billeter Hair Designs, The Nails Bar, and Rania'Salon if you want to explore more options.
How can nearby businesses like Truist bank or Stretch Zone complement a visit to Hair Cuttery?
While at Hair Cuttery, you can conveniently handle your banking needs at Truist or visit Stretch Zone for physical therapy and wellness services, making your trip efficient and productive.
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