Business Details
About
Hair Salon
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
288 reviews
5 stars
196
4 stars
31
3 stars
6
2 stars
5
1 star
50
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Several stylists received high praise for their skills, particularly Justine, Harley, and Canda, with customers expressing satisfaction with their haircuts and color treatments.
Customer Service
Mixed reviews on customer service; while some customers appreciated the friendly and attentive staff, others reported poor experiences with appointment management and unprofessional behavior.
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of the salon, with reports of dirty chairs and unsanitary conditions.
Pricing Transparency
Customers expressed frustration over unclear pricing policies, particularly regarding additional charges for hair length and inconsistent service costs.
Appointment Management
Numerous complaints about appointment scheduling, including last-minute cancellations and long wait times, leading to dissatisfaction among customers.
- KPKathleen PorterOct 29, 20255.0Another great haircut experience with Pegi at the New Design location in Frederick. She communicates throughout the haircut and ensures a great result. So glad I found her many years ago. Never disappointed.
- TTTaticitaOct 21, 20251.0Chair was dirty /oily. It took 30 mins to check in after having an appointment. I was trying to get overcharged by almost double the price for the same service I got 2 months ago. It was ridiculous. I ended up getting just a haircut, instead of color and haircut. I have been a 10 year customer. I will not get going back to this place anymore.
- CWCamilla WuOct 17, 20255.0My hairstylist was super thorough and explained every step of the way which was the first time I’ve had someone explain each step of what they were doing to me.
- LDLaci DohertyOct 7, 20255.0Justine is fantastic at bringing vivid color dreams to life. 10/10, won't go anywhere else
- AGAngela GladchukOct 4, 20255.0My first time at this location and definitely not my last! Jaqueline was warm, welcoming, listened and very talented! Thank you so much!!!
Frequently Asked Questions About Hair Cuttery
Where is Hair Cuttery located in Frederick, MD?
Hair Cuttery is located at 5318 New Design Rd, Frederick, MD 21703.
What are the operating hours of Hair Cuttery?
Hair Cuttery is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 7:00 PM.
How can I book an appointment at Hair Cuttery?
You can book an appointment online at www.haircuttery.com, through their app available on iOS and Android, or by calling the salon directly at +1 301-663-9634.
Does Hair Cuttery accept walk-ins and appointments?
Hair Cuttery welcomes both appointments and walk-ins for your convenience.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible for individuals with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, and has free onsite parking available.
Are there services available for children at Hair Cuttery?
Yes, Hair Cuttery welcomes children and offers hair services suitable for all ages, making it a great option for families.
What nearby dining options are available around Hair Cuttery?
Nearby dining options include Eastern 89, a Chinese and Asian restaurant, and Toppings Pizza Company, known for pizza and American cuisine, perfect for a meal before or after your salon visit.
What other beauty and wellness services are close to Hair Cuttery in Kingsbrook Crossing?
You can find Gorgeous Nails for nail and waxing services nearby, offering convenient complementary beauty treatments close to Hair Cuttery.
Are there essential services near Hair Cuttery like pharmacies or banks?
Yes, Giant Food and Giant Pharmacy are nearby for grocery and pharmacy needs, and Capital One Bank and Patriot Federal Credit Union are available for banking services, making it convenient to run errands in the area.