Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the friendliness and professionalism of the stylists, with specific mentions of several stylists like Justine, Canda, and Harley for their excellent service.
Service Issues
Several reviews highlighted issues with service, including overcharging, long wait times, and poor communication regarding appointments.
Cleanliness Concerns
Multiple customers expressed dissatisfaction with the cleanliness of the salon, mentioning dirty chairs and overall unhygienic conditions.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding specific stylists and service quality, indicating inconsistency in performance.
NS
Nishka Soni
Jan 5, 2026
5.0
i impulsively decided to try and cut my own bangs one night, and it went terribly. they were choppy, really heavy, and super uneven. after despairing for a few hours, i went here to get them fixed. not only did my stylist (i am so sorry i forgot her name) fix them up perfectly, she also styled them and showed me how to style them in the future (all for only 8 bucks!). i left satisfied and with a new hairstyle.
CL
Covet Lou
Jan 4, 2026
1.0
Bad service. I booked 2 appointments. They cannot cut hair from a reference, even though they say “I got it”…they will do a crappy job. To be expected, but I would’ve appreciate it more if they just say they can’t do the request and I give another option instead.
Also, one of the women was very rude and rushed my sons haircut just because she wanted to go. She mentioned she thought she was done for the day.
BP
BG Pilat
Jan 4, 2026
5.0
Everyone is always very nice. The stylist listen to what I want and I get a good haircut every time. Jada is my go-to stylists and it’s a great experience every time.
BY
Bessy yearsley
Dec 31, 2025
4.0
Jackie did a great job. I love my new hair doo. I would have liked it if she had blow dried my hair a little better but all in all I am happy.
KJ
Kayla Jordan
Dec 19, 2025
5.0
Very welcoming, everyone is very nice. I only prefer on stylist and that’s Justine. She is very nice very understanding as to what cut you want. She’s very funny and very happy person she brings a lot of radiance to the place. When she smiles I can guarantee you’ll be smiling too. Place is very well taken care of very well stocked with products, very clean, and very punctual as well you don’t wait long at all.
Hair Cuttery is located at 5318 New Design Rd, Frederick, MD 21703.
What are the operating hours of Hair Cuttery?
Hair Cuttery is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 7:00 PM.
How can I book an appointment at Hair Cuttery?
You can book an appointment online at www.haircuttery.com, through their app available on iOS and Android, or by calling the salon directly at +1 301-663-9634.
Does Hair Cuttery accept walk-ins and appointments?
Hair Cuttery welcomes both appointments and walk-ins for your convenience.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible for individuals with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, and has free onsite parking available.
Are there services available for children at Hair Cuttery?
Yes, Hair Cuttery welcomes children and offers hair services suitable for all ages, making it a great option for families.
What nearby dining options are available around Hair Cuttery?
Nearby dining options include Eastern 89, a Chinese and Asian restaurant, and Toppings Pizza Company, known for pizza and American cuisine, perfect for a meal before or after your salon visit.
What other beauty and wellness services are close to Hair Cuttery in Kingsbrook Crossing?
You can find Gorgeous Nails for nail and waxing services nearby, offering convenient complementary beauty treatments close to Hair Cuttery.
Are there essential services near Hair Cuttery like pharmacies or banks?
Yes, Giant Food and Giant Pharmacy are nearby for grocery and pharmacy needs, and Capital One Bank and Patriot Federal Credit Union are available for banking services, making it convenient to run errands in the area.