Business Details
About
Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
251 reviews
5 stars
182
4 stars
26
3 stars
16
2 stars
5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised the skills and attentiveness of stylists, particularly Brittany, Tori, and Mandy, for delivering excellent haircuts and color treatments.
Customer Service
The staff is frequently described as friendly, professional, and accommodating, contributing to a positive salon experience.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding inconsistent service quality, particularly with specific stylists and experiences that did not meet customer expectations.
Booking and Wait Times
Customers appreciated the ease of booking appointments online and the quick check-in process, although some expressed frustration with walk-in availability.
Child-Friendly Environment
Several reviews indicated that the salon may not be suitable for children, with one customer reporting an uncomfortable experience during a child's appointment.
- LHlily havens6 days ago1.0Mandy was rude. Called about an appointment and i said i did not need the appointment anymore, and she just hung up on me when i was mid sentence and had an attitude on the phone was she was talking. She also talks badly about her clients in the store after they leave.
- KSkim swykaJan 5, 20265.0Mandi was greatl at consulting me upon my choices. She was very detail oriented and helped me understand the whole process.i highly recommend her.
- MBMichele BeckJan 4, 20265.0Cheyenne Niser did a beautiful job on my highlights. She was pleasent and attentive to my requests. My hair has dimension and shine. I love the color.
- RSRose SohnDec 19, 20253.0I've been here before and loved how they did my hair, I was really looking forward to having the same stylist to cut my hair again. She was super nice and very accommodating I just didn't get what I wanted exactly. I had come in expecting a cut, wash and then styling. She started to style it while it was dry and I wasn't sure if I should say anything, but at the very end I asked if we were still washing it and she told me if we did I'd leave with it wet. So I decided to forgo the washing but really wished I had been able to have it washed and styled before I left.
- RSRose SohnDec 19, 20251.0The person did my sister's hair didn't wash it, said she could do it after to see how much was cut then styled the cut before washing and said if she was to wash it she'd leave with wet hair. Why would she leave with wet hair? Why wouldn't she style it after she washes it? My sister also doesn't love the layer job either.
Frequently Asked Questions About Hair Cuttery
Where is Hair Cuttery in Elkton, MD located?
Hair Cuttery is located at 117 Big Elk Mall, Elkton, MD 21921.
What are the operating hours of Hair Cuttery at Big Elk Mall?
Hair Cuttery is open Monday, Wednesday, and Thursday from 9:00 AM to 7:00 PM, Tuesday from 11:00 AM to 7:00 PM, and Friday to Sunday from 9:00 AM to 5:00 PM.
Does Hair Cuttery accept walk-in customers or require appointments?
Hair Cuttery welcomes walk-in customers and does not require appointments, although scheduling is available.
What services does Hair Cuttery offer for hair care?
Hair Cuttery offers cut, color, blow-out, and styling trends for women, men, and children.
How can I book an appointment with Hair Cuttery at Elkton?
You can book an appointment online at haircuttery.com, via their mobile app, or by calling the salon.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, cash, Discover, Mastercard, and Visa.
Is Hair Cuttery at Big Elk Mall accessible for wheelchair users?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms and has free onsite parking.
Which nearby stores in the Big Elk Mall can I visit along with Hair Cuttery?
Nearby stores include Bath & Body Works for beauty supplies, AT&T Store and T-Mobile for mobile needs, and PetSmart for pet products and grooming.
Are there any food options near Hair Cuttery in Big Elk Mall?
Yes, you can find Domino's Pizza, Dunkin', Baskin-Robbins, and Popeyes® Louisiana Kitchen nearby for a meal or snack.
Can I shop for gifts and essentials near Hair Cuttery?
Yes, nearby you can visit Norman's Hallmark Shop and Hallmark for gifts, Dollar Tree for discounts and convenience items, and ACME Markets for groceries and pharmacy needs.