Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Customers praised specific stylists like Marta, Reyna, and Rubi for their excellent haircuts and color treatments, while others reported poor experiences with different stylists.
Service Issues
Several customers expressed frustration with appointment management, including being turned away despite having scheduled appointments and unexpected price increases.
Customer Experience
While many reviews highlighted friendly staff and a welcoming atmosphere, there were numerous complaints about unprofessional behavior and lack of preparation from some stylists.
Pricing Transparency
Customers frequently noted issues with unclear pricing, including unexpected charges for long hair or specific stylists, leading to dissatisfaction.
Mixed Results
Overall, experiences varied widely; some customers left satisfied with their services, while others reported significant dissatisfaction and the need to seek corrections elsewhere.
MM
Michelle
Nov 12, 2025
5.0
I cannot wait to come back again! What an excellent experience and so happy with my new color.
RS
Rachel Sandler
Oct 13, 2025
5.0
Marta did an amazing job dying my hair
ZR
Zenaa Ramireez
Sep 13, 2025
2.0
Unprofessional, I booked a appt for 6:45 arrived at 6:25 for her to tell me they can’t take me even though I clearly had an appointment. Not sure if I’ll be returning
MA
Mahdi Ayatollahi
Sep 2, 2025
5.0
Very friendly stylists and located in convenient location with parking and shops
LJ
Lucien Joy
Aug 26, 2025
5.0
I’ve seen multiple stylists here and none of them have ever done a bad job, but after a while, I always come here for Marta - she has been the only stylist at multiple salons who is able to cut my hair exactly the way I like! I cannot recommend her enough!