Stylist Quality
Many customers praised specific stylists like Cassidy, Rosa, and Iman for their skills, attention to detail, and ability to cater to individual hair needs.
Customer Service
While most reviews highlighted friendly and professional staff, there were notable complaints about poor customer service experiences, particularly during checkout.
Inconsistent Results
Several customers reported dissatisfaction with their hair results, including issues with cuts and color not matching requests, leading to frustration and disappointment.
Pricing Concerns
Customers expressed concerns about pricing discrepancies and feeling misled by promotional offers, with some feeling that the services did not match the cost.
Positive Environment
The salon was frequently described as welcoming and clean, contributing to a pleasant overall experience for many clients.