Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists, particularly Elsa, for their exceptional skills and ability to meet client requests.
Customer Service
Feedback highlighted a mix of positive and negative experiences with customer service, including instances of poor communication and appointment management.
Inconsistent Results
Several reviews noted dissatisfaction with haircuts not matching requests, leading to disappointment despite some positive outcomes.
Pricing Concerns
Customers expressed concerns about pricing being higher than expected, with some feeling that the services did not justify the costs.
Cleanliness and Environment
The salon was generally described as clean and welcoming, contributing positively to the overall experience.
DE
D Evans-Atkins
1 day ago
5.0
Eliza is outstanding in hair care & demonstrates excellent customer experience
KA
Kate Asoh
1 day ago
1.0
Terrible service. I hate my hair rn
MC
Marsha Coon
Dec 27, 2025
5.0
The lady that cut my hair did an absolutely wonderful job. She even styled it for me after she finished with the cut. I was pleased with their products as well. They all work hard. The service is great. I felt like family.
DM
Debbie Marshall
Dec 27, 2025
5.0
Wash trim and dry. Staff is always kind and professional and I love the way my hair looks when finished. They were wonderful to my mom when she would go for her appt. They treated her like she was their family. She was older and on a walker and they would always help her and were patient. She loved them especially Elsa who normally did her hair.
MC
Minali Chapin
Dec 10, 2025
5.0
I have the best experiences here! Elsa does my highlights so good!! She is truly the best of the best. Everyone has been complimenting my hair all thanks to her! If you want color on dark hair, go to Elsa and she will get you right. Thank you Elsa ❤️
What are the Hair Cuttery Burtonsville salon's operating hours?
Hair Cuttery Burtonsville is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Where is Hair Cuttery Burtonsville located?
Hair Cuttery Burtonsville is located at 15606 Old Columbia Pike, Burtonsville, MD 20866, US.
Can I walk into Hair Cuttery Burtonsville without an appointment?
Yes, Hair Cuttery Burtonsville accepts walk-ins, although appointments can also be scheduled.
How can I book an appointment at Hair Cuttery Burtonsville?
You can schedule an appointment through the Hair Cuttery website, via their booking link, or by using their mobile app.
What payment methods are accepted at Hair Cuttery Burtonsville?
Hair Cuttery Burtonsville accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Hair Cuttery Burtonsville offer services for children?
Yes, Hair Cuttery Burtonsville welcomes children and provides haircuts and styles suitable for all ages.
Is Hair Cuttery Burtonsville accessible for people with disabilities?
Yes, the salon provides wheelchair-accessible seating and restrooms, and it has free onsite parking.
Are there any nearby shopping centers where I can visit before or after my Hair Cuttery appointment?
Yes, Burtonsville Town Square Shopping Center is nearby, offering various shops and services where customers can browse before or after their visit.
What dining options are near Hair Cuttery Burtonsville for grabbing a meal?
Nearby restaurants include Zen Asian Grill & Sushi for Japanese cuisine, Khana - Claypot Grille for Indian dishes, Jersey Mike's Subs for sandwiches, and Taco Bell for quick Mexican-inspired food.
Are there other beauty and wellness services near Hair Cuttery Burtonsville?
Yes, Deja Vu Nail and Spa is close by, providing nail and spa services for a complete beauty experience.