Our mission is to create safe spaces for all guests, not just folks who identify within the gender binary.
The Shop is a place that invites our guests to be part of a lifestyle. We offer transparent pricing that allows our guests to budget correctly before booking their services. We truly believe that seeing our guests on a more frequent, affordable basis (opposed to breaking their bank on one appointment) leads to more polished, healthy hair and a stronger working relationship between guest and stylist.
Our space is designed for Washingtonians and visitors alike to enjoy a beverage and work on their laptops during their appointments.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.