The NOW Massage Bethesda

Reviews

• RT

  Ramon Thomas

  Mar 14, 2026
  2.0
  My wife and I signed up for a membership and there were not only limited availability but also last minute cancellations and changes in personnel. The site also shifted policies which made using membership credits extremely difficult. Maybe individual service is fair but I would NEVER recommend signing up for a membership it’s a scam.
• CB

  Cici Brown

  Mar 2, 2026
  1.0
  This was my first visit to the spa. I arrived 10 minutes early, and Victoria unlocked the doors five minutes before opening, then walked away, leaving me outside. I didn’t receive a warm welcome, as she never opened the door for me. I was momentarily shocked, standing there. When I finally entered, she avoided eye contact while explaining my appointment. Overall, the experience was uncomfortable and felt unwelcoming.
• RR

  Rachel

  Feb 22, 2026
  3.0
  They’re good but having workers that actually open the doors on time would be nice. This is the second time that I came for an appointment at 11am and had to tug, knock and finally call twice to be let in. This time it was raining and I took a Lyft so I couldn’t sit in my car. The place says opens at 9am. Why am I sitting out in the rain at 10:40 to be let in for a 11am appointment?
• CK

  Carmen Kingsbury

  Feb 20, 2026
  5.0
  I got a prenatal massage here with Kimberly at 1:30 pm as a last resort to try and naturally induce labor since I was 41 weeks. It was so relaxing and much needed. Kimberly knew exactly what she was doing because I went into spontaneous labor at 3:30 am the very next day! I had such an easy medicated 5 hour labor with no complications. I credit Now Bethesda and Kimberly! If you are full term and over being pregnant, get a prenatal message here with Kimberly. It will do the trick!
• JJ

  JaMar Jones

  Feb 15, 2026
  1.0
  This experience ruined my day. The host at the front was distracted by her phone and kept getting my name wrong. My massage was for 7pm and I was informed to arrive 15 mins early according to the reservation. I didn’t meet my massage therapist until 715. We rushed our Valentine’s Day date to be respectful of the staffs request to be on time only to wait around because you were behind schedule. All of that is forgivable if the service is good. However, when I finally met the person that was meant to serve me. He looked disheveled from his messy wet hair hanging over his eyes to the torn shoes. Again, if service is good I will over look most things. After getting my name wrong again. We went into the area to speak about what I’m looking for. He simply asked “what are we doing?” He did not explain anything. I asked him to only focus on my upper body. I listed my target areas so I could get the maximum amount of focus on those areas. I told him my shoulders and my back are currently stiff from exercise. He proceeded to begin work on me. At that point I realized how distracted I was by the amount of arm hair on him rubbing up against me. That wasn’t a pleasant experience. While doing my massage he forgot the pillow that goes under my knees until about 25 mins in. After time went on, I did not get any attention on my shoulders, or my neck. I do not understand how you could only focus solely on the upper body and not hit the neck or the shoulders that I mentioned before we started. Additionally, I paid for deep tissue and I didn’t not receive that. It was light the entire time. Then as he was switching sides he dropped something and out of his own frustration he used profanity. Needless to say this was not a pleasant experience. At the end the host took a break from her cellphone and asked if I would like to leave a tip. What happened to the water at the front? I’ve never paid for a massage and not receive, at least, an offer for water. It was very warm in the back. The tray that held the the water dispenser was gone and it only had cups and water stains on the mirror where it used to be. I politely declined a tip. I did however, tip the other massage therapist that serviced my partner. The Bethesda branch needs to learn from your Chicago location. This was a highly disappointing way to end my special day.