Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Feedback on customer service is mixed, with some praising individual stylists for their kindness and professionalism, while others report rude behavior and poor handling of complaints.
Stylist Performance
Many customers express satisfaction with specific stylists, highlighting their skills and ability to meet client expectations, though there are notable complaints about inconsistent results.
Pricing Issues
Several reviews mention confusion or dissatisfaction regarding pricing, with some customers feeling misled about costs and others expressing concerns about value for money.
Salon Environment
The salon's physical condition and atmosphere received criticism, with calls for renovation and updates to the facilities.
TS
Toby Silberstein
Jan 6, 2026
5.0
Annie has been my hair stylist for the last 15 years. She's always on time, upbeat and very professional. Her recommendations for new hair styles for me have always been spot on. I would not go to anyone else but Annie. If she was to leave the Hair Cuttery, I would follow her to wherever she went.
RB
Rita Burke
Jan 6, 2026
5.0
I have been coming to the Hair Cuttery since the 1980’s, always following Bean who is simply the very Best.
AY
Aysegul Yorulmazlar
Dec 30, 2025
2.0
I had my highlights done by Abby at Hair Cuttery, and I want to start by saying that Abby herself was very kind, patient, and professional throughout the entire appointment. She explained each step of the process clearly, checked in with me often, and made sure I felt comfortable the whole time. Her attitude and communication were truly appreciated.
Unfortunately, despite her good intentions and effort, the final color turned out to be a light beige tone, which was not what I was hoping for. I had shown her photos of my previous highlights with brighter, warmer golden tones, as the beige shade makes me look older and does not brighten my face the way I wanted.
That said, Abby handled my concerns professionally and kindly. She asked me to call back in a week and offered to try a color correction, which I really appreciated. It showed that she genuinely cares about her clients and wants them to be happy with the result.
Overall, while the color result was not what I expected, Abby’s kindness, professionalism, and willingness to correct the issue stood out. I’m hopeful that the follow-up visit will bring the result closer to what I originally wanted.
MH
Mohammad Hashemian
Dec 25, 2025
5.0
This salon in Bethesda is the best Hair Cuttery I’ve ever been. And specifically, Tiffany is absolutely amazing. She always nails exactly what I ask for. I’m really happy every time I leave the chair. I’ve had the best haircuts here.
PC
Polly C
Dec 21, 2025
5.0
After more than 20 years - Phuong continues to take care of my mom and I. We are loyal customers to hair Cuttery in Bethesda because of Phuong. No signs of slowing down and continues to do a wonderful job, attentive and specialize attention to her customers, always courteous and
professional. You walk out of their store feeling good about your yourself.
What services does Hair Cuttery in Bethesda offer?
Hair Cuttery in Bethesda offers full-service hair salon treatments including cuts, color, blow-outs, and styling for women, men, and children.
Where is Hair Cuttery located in Bethesda, MD?
Hair Cuttery is located at 4818 Bethesda Ave, Bethesda, MD 20814, USA.
What are the operating hours of Hair Cuttery in Bethesda?
Hair Cuttery is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Hair Cuttery accept walk-in appointments or is scheduling required?
Hair Cuttery welcomes both appointments and walk-ins; scheduling is not required.
What payment methods are accepted at Hair Cuttery in Bethesda?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Hair Cuttery in Bethesda have wheelchair-accessible facilities?
Yes, Hair Cuttery offers wheelchair-accessible seating and restrooms to ensure comfortable access for all customers.
Is Hair Cuttery in Bethesda a safe and welcoming salon for LGBTQ and transgender clients?
Yes, Hair Cuttery welcomes LGBTQ clients and is a transgender safe space committed to inclusivity.
Are there any dining options near Hair Cuttery in Bethesda?
Yes, nearby dining options include BIBIBOP Asian Grill and CAVA, where you can enjoy Asian fusion and Mediterranean cuisine before or after your salon visit.
What clothing stores can customers visit near Hair Cuttery in Bethesda?
Customers can explore clothing stores like Vuori and Calypso St Barth located near Hair Cuttery, perfect for a shopping trip alongside a beauty appointment.
Are there any other beauty or retail stores close to Hair Cuttery in Bethesda?
Yes, nearby stores include gorjana for jewelry and fashion accessories, and Williams-Sonoma for home and kitchen goods.