Business Details
About
Hair SalonBeauty Salon
Great Clips in Bel Air, MD provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 630 Marketplace Drive offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Bel Air, MD!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
252 reviews
5 stars
136
4 stars
35
3 stars
14
2 stars
13
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and attentive stylists, while others report rude behavior and poor treatment.
Haircut Quality
Many customers express dissatisfaction with haircut results, citing instances of stylists not following instructions or making significant mistakes.
Wait Times
Customers frequently mention issues with wait times, particularly discrepancies between app estimates and actual wait times, leading to frustration.
Cleanliness and Environment
Several reviews highlight concerns about the cleanliness of the establishment, with reports of hair on the floor and an overall unkempt appearance.
Online Check-In Issues
Customers have experienced problems with the online check-in system, including being turned away for not checking in despite the store being empty.
- VRVishnu vardhan ReddyOct 23, 20255.0I just got my haircut and beard trim here, and I had an amazing experience! The stylist (I wish I asked her name) was incredibly attentive, patient, and made sure to accommodate all my needs. She genuinely cared about how I wanted my hair and beard to look, and the result was perfect. I walked out feeling confident and refreshed. Definitely coming back again- thank you for the great service!
- DSDawn SchneiderSep 15, 20251.0Don’t go here. Very bad customer service. Nothing said show coupon ahead and then they didn’t accept. Rude! Will not be back.
- GYGrammy YSep 14, 20255.0Great service by Lisa B for hubby and me. Very friendly and professional.
- SKSteven KamelSep 3, 20251.0Checked in on the app, 13 minute wait, perfect time for me to get there. When I walked in and check the app the time had jumped to 26 minutes, not a big deal I’ll just go pick up my stuff from target real quick and come back. I ask to make sure the 26 minutes was accurate, I was told no, the wait is 108 minutes. Obviously I’m not waiting that long so I left. When I checked my phone again on my way home the wait time was 18 minutes. I don’t know who to believe but none of this is right. Highly disappointed.
- SSSusan ShaferAug 17, 20255.0I just finished getting a wonderful haircut from Robyn who did exactly what I wanted. When I first walked in, I had three Stylists look up and say hello. They all seemed happy to be there. I hadn’t figured out how to check in ahead of time, but it was seen right away. I love that they have a senior discount. I will definitely be back to see Robyn in the future. Thank you for a great experience.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Tollgate Marketplace offer?
Great Clips Tollgate Marketplace provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, and styling services. Some salons also offer perms.
Can I make an appointment at Great Clips, or is it walk-in only?
Great Clips operates on a walk-in basis, so no appointment is necessary. However, you can use Online Check-In via the Great Clips app or website to save your spot on the waitlist and reduce waiting time.
What is Online Check-In and how does it work?
Online Check-In lets you add yourself to the salon's waitlist and see estimated wait times. You can also sign up for ReadyNext text alerts to receive a notification 15 minutes before your turn. This saves you from waiting inside the salon.
What are the hours of operation for Great Clips Tollgate Marketplace?
The salon is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 16 PM. It is closed on Thanksgiving Day and Christmas Day, with special holiday hours on certain dates.
Which payment options are accepted at Great Clips Tollgate Marketplace?
Great Clips accepts major credit cards including Mastercard and Visa. Debit card payments are also accepted, while cash only payment is not required.
Does Great Clips Tollgate Marketplace offer hair coloring or perms?
Great Clips salons generally do not provide hair coloring services. Perms are available at some locations; please call the salon to confirm if perms are offered at the Tollgate Marketplace location.
Is the Great Clips Tollgate Marketplace salon wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance to accommodate all guests.
How can the nearby Nails Designs salon complement my visit to Great Clips?
You can enjoy haircare services at Great Clips and then visit Nails Designs, a nearby beauty and nail salon, for manicures or pedicures, making it convenient to complete your beauty routine in one area.
Are there dining options near Great Clips Tollgate Marketplace if I want to eat before or after my haircut?
Yes, you can visit nearby restaurants such as Red Lobster or TGI Fridays for a meal or coffee at Starbucks, all located close to the salon, allowing for an easy and enjoyable dining experience around your visit.
If I need other services like phone repair or beauty supplies while at Tollgate Marketplace, where can I go?
You can visit uBreakiFix for phone and computer repairs or stop by Sally Beauty and Ulta Beauty nearby for cosmetic and haircare products, making the shopping experience convenient during your salon visit.