The Spa at Four Seasons Hotel Baltimore

Reviews

• PB

  Philia G. Bekele

  3 days ago
  2.0
  I recently enjoyed a staycation at Four Seasons Hotel Baltimore and wanted to share my experience. Overall, it was a beautiful and memorable visit with many standout moments. The spa was absolutely top-tier. I had a 50-minute collagen boost facial, and it was one of the most relaxing and rejuvenating treatments I’ve had. The staff were warm, professional, and attentive, making the entire experience feel luxurious from start to finish. Dining was also exceptional. Breakfast at Maxim’s was delightful, and dinner at Azumi was truly a high-end experience. Depending on selections, it can easily reach around $500 per person, but the quality, ambiance, and service made it a very enjoyable evening. That said, my room experience did not fully match the level I’ve come to expect from Four Seasons properties worldwide. I chose the Baltimore location because the marketing and reputation felt very top-tier, but the room I received seemed dated. Several amenities were not functioning properly the safe and TV both required maintenance, and it took about three hours for assistance to resolve the issues, with the TV still not fully operational afterward. I ultimately used my laptop for entertainment. The mirror TV feature also did not work, which was disappointing as I had hoped to watch my Sunday service there. Maintenance staff were kind and did their best, but they confirmed some elements were older. For a staycation at this price point, I had hoped for a more seamless and elevated in-room experience. Compared to other Four Seasons locations I’ve visited, this stay did not quite reach the same standard. However, the property itself is beautiful, the service teams are wonderful, and the spa and dining experiences were outstanding. I would genuinely love to return and give the hotel another chance in a refreshed or updated room, as I believe the Baltimore location has the potential to deliver an exceptional stay across the board. Thank you to the staff for their hospitality and care during my visit.
• YF

  Yolanda F.

  Dec 30, 2025
  5.0
  Krystal did a phenomenal job with my custom facial. It was the best facial I’ve ever experienced. No words can describe how friendly, experienced and accomplished she was. The spa itself was comfortable and the staff welcoming. The spa manager was flexible in meeting my request. I immensely appreciate the understanding and care with how I was treated. The amenities made the treatment all the more worth it. I spent about an hour and a half relaxing between the sauna, steam room, relaxation room, heated beds and jacuzzi. I really have no complaints at all. Great service and welcoming, experienced and accommodating staff. I look forward to returning.
• RP

  Rachael Piccinini

  Dec 27, 2025
  5.0
  From the moment I walked up to the front desk and until I walked out, I was met with exquisite service and a clear dedication to excellence. It smelled incredible in the lobby and it was decorated beautifully. Then I was given a Warm towel smelling of eucalyptus and beautiful butterfly pea flowers tea. Each attendant was warm, friendly, knowledgeable and going above and beyond to ensure I was treated well. The lockers provided the softest robe, slippers, hair tie and shower cap, shaver, face cream and perfectly folded towels at every corner. It was impeccably Clean and comfortable. The heat treatment area was lovely. Providing cool cucumber eye masks and cool eucalyptus towels. I had a beautiful jasmine green tea and mixed nuts while relaxing with a gorgeous view of the city sky line. This doesn’t even include Mario’s top notch massage that can only be described as perfect. I left feeling rejuvenated, completely relaxed and stress free. Cloud 9 100% amazing ! I got the hot stones and back scrub and Even a beautiful chime to start and end the experience. I went for my birthday and was given a celebratory glass of champagne. Can’t say enough good about the entirety of this experience!
• MW

  Molly Welsh

  Dec 17, 2025
  1.0
  I came here for a massage for my birthday with my mom. The actual facility is nice, well maintained. The actual massage had about 16 mins of actual massage out of 45 mins. The rest was like spraying and coordinated movement with the second person. Barely any contact with my body for a massage and for the amount of money spent, not worth it. Honestly was the worst massage I have received. The actually 16 mins of service was not good either. I would not recommend getting one from here. Super disappointed.
• PP

  Patrick Pearson

  Dec 13, 2025
  5.0
  As good as it can get! Was in baltimore for just one night and went based on recommendations from friends and family. From the ceremony at check in to the massage and amenities it is hands down the best spa experience I’ve ever had. Thank you so much everyone!

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