Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised individual stylists for their skills, friendliness, and ability to listen to client needs, particularly highlighting Rita, Melissa, and Shirin.
Service Experience
Overall, customers reported positive experiences with the staff, noting a friendly atmosphere and good customer service, although some mentioned issues with appointment management.
Haircut Satisfaction
While many customers were satisfied with their haircuts, there were several complaints about uneven cuts and dissatisfaction with specific services.
Booking Issues
Multiple reviews indicated difficulties with booking appointments, including unresponsive phone lines and issues with honoring scheduled times.
Cleanliness and Environment
The cleanliness of the salon received mixed reviews, with some praising the environment while others reported unsanitary conditions.
AW
Allison Williams
1 day ago
1.0
I took my challenged client to the Hair Cuttery. r Her needed to be combed because she had just taken cornrows out of her hair. There was one cornrow that she forgot to take out. The stylist combed out the one cornrow. However, she did not comb the hair before shampooing it to loosen up the old parted, lose braided hair style. I knew if the stylist shampooed the hair it would tangle up even more. Once the stylist blow dryed the hair it was very dry and still was tangled. I could not put my hands through her hair. I asked, " Why did my client's hair feel so dry if she used a leave in conditioner? It should feel soft. The stylist said my client's hair needed to be trimmed and she used a detangler. The stylist went back and tried to blow dry the hair again. I was not satistified with the texture of my client's hair. I dont think the stylist was experience African American natural hair.
AY
Angie Youse
3 days ago
5.0
Melissa Jersheid high lighted and cut my hair. She is very attentive and does exactly what I ask. She recommended a particular toner for my hair and my hair looks great
RR
Ruth Roberts
Jan 4, 2026
5.0
I have been going to the Hair Cuttery in North Plaza Shopping Center for a couple of years. I bring my grandson too. Our appointments are always on time, and our hair is always exactly as we like it! Doug is our stylist and we really like him a lot.
DB
Denise Beck
Jan 2, 2026
2.0
Stylist was kind, friendly. Haircut is awful . Layers don't blend, sides are uneven.top layer is way to short does not frame my face. Wanted easy style wash and go. Unfortunately I am fighting to hide the uneven short pieces.
NC
Nakeisha Chestnut
Dec 22, 2025
5.0
This is not my first time at this location, but it was my first experience with Delphia. She was very sensitive about my circumstances and provided care options. She was gentle with my hair/ scalp and very caring. Delphia did a great job with the cibu treatment, blowout and trim. Thank you so much!
What services does Hair Cuttery in Baltimore offer?
Hair Cuttery offers full-service haircuts, coloring, blow-outs, and styling for women, men, and children, along with professional hair care products.
Where is Hair Cuttery located in Baltimore?
Hair Cuttery is located at 8930 Waltham Woods Rd Space 24, Baltimore, MD 21234.
What are the Hair Cuttery's operating hours?
Hair Cuttery is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Hair Cuttery accept walk-in customers or is an appointment required?
Hair Cuttery welcomes both appointments and walk-ins for your convenience.
What payment options are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa payments.
Is there free parking available at Hair Cuttery?
Yes, Hair Cuttery offers free onsite parking for customers.
Is Hair Cuttery accessible for customers with disabilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms to accommodate all customers.
Are children and the LGBTQ+ community welcome at Hair Cuttery?
Yes, Hair Cuttery warmly welcomes children and provides a transgender-safe space, supporting the LGBTQ+ community.
What nearby places can I visit before or after my appointment at Hair Cuttery?
You can visit North Plaza Mall for shopping, Pho D'Lite or Lucky Inn for Vietnamese and Chinese cuisine, and Nail Concepts or Tiki Nails for nail services near Hair Cuttery.
How can nearby locations like North Plaza Mall and Pho D'Lite enhance my visit to Hair Cuttery?
After your salon appointment at Hair Cuttery, you can enjoy shopping at North Plaza Mall or have a meal at nearby Vietnamese restaurant Pho D'Lite, making for a convenient and enjoyable outing.