Customers consistently praised the skill and attentiveness of the stylists, with many mentioning specific stylists like Jacqueline, Lauren, and Angela for their exceptional work.
Customer Service
The salon staff, including the owner Sheryl, received high marks for their friendliness and welcoming atmosphere, contributing to a positive overall experience.
Ambiance
The salon is noted for its clean, bright, and inviting environment, enhancing the overall customer experience.
Client Care
Several reviews highlighted the salon's commitment to client care, with stylists taking the time to understand client needs and providing personalized recommendations.
Mixed Experiences
While many customers had positive experiences, some reported issues with service consistency, particularly regarding scheduling and communication.
AS
Angela SW
Sep 27, 2025
5.0
Gabrielle did a great job. I highly recommend her.
JB
Jackie Bender
Sep 3, 2025
5.0
Lauren is a goddess & is the only person who I trust with my hair. I’ve been getting my hair cut 4ish times a year with the occasional color and she has always done an amazing job!
DB
Darlene Bonaccorsi
Aug 22, 2025
5.0
Lisa is absolutely amazing!
SN
Samantha Nowlan
Aug 2, 2025
5.0
Victoria not only listened intently to my specific requests, she offered advice and recommendations to benefit my hair health without applying a single ounce of pressure. I enjoyed her level of care so much that I have decided she will be my stylist moving forward.
In addition, the salon offers wine or water to take special care of their clients. Love it.
SH
Sarah Hahn
Jul 17, 2025
5.0
Lauren did an amazing job with my hair - she brought my vision to life, if not better. She was so sweet, friendly and easy to talk to! She also made sure I was happy with my hair before leaving. I’m excited to have found a new stylist in Baltimore!
Frequently Asked Questions About Baltimore Salon at McHenry Row
What is your cancellation policy?
Our cancellation policy requires notice at least 24 hours before your scheduled appointment. Late cancellations or no-shows may incur a fee.
How far in advance should I book my appointment?
We recommend booking your appointment 1-2 weeks in advance to ensure availability and secure your preferred time slot.
Do you offer consultations prior?
Yes, we provide a consultation for every service to ensure we understand your needs and expectations before beginning any treatment.
What products o you use, and can I purchase them in sotre?
We use professional-grade hair care products in our salon. These products are available for purchase in our store, allowing you to maintain your salon-quality hair at home.
Do offer services for all hair types?
Our salon is equipped to handle all hair types and textures. Our skilled stylists are trained to provide tailored services for diverse hair needs.
What is the cancellation policy at Baltimore Salon at McHenry Row?
Cancellations require at least 24 hours' notice. Late cancellations or no-shows may incur a fee.
How far in advance should I book an appointment at the salon?
It is recommended to book your appointment 1-2 weeks in advance to ensure availability and preferred times.
Does Baltimore Salon at McHenry Row offer consultations before treatments?
Yes, a consultation is provided for every service to understand your needs before starting any treatment.
Are professional hair care products used and sold at the salon?
Yes, professional-grade hair care products are used and available for purchase in-store.
Does the salon accommodate all hair types?
Yes, the salon caters to all hair types and textures with skilled stylists providing tailored services.
What are the salon's operating hours?
The salon is open Tuesday from 12 PM to 7 PM, Wednesday and Thursday 11 AM to 8 PM, Friday 10 AM to 6 PM, Saturday 9 AM to 5 PM, and Sunday 11 AM to 16 PM. It is closed on Mondays and major holidays.
What payment methods are accepted at Baltimore Salon at McHenry Row?
The salon accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there parking available at the salon?
Yes, there is free onsite parking including garage, lot, and street options available.
How can I contact Baltimore Salon at McHenry Row?
You can reach the salon by phone at +1 443-434-0040 or via email at custserv@bmoresalon.com.
What nearby places can I visit in the McHenry Row area before or after my salon appointment?
Nearby you can visit Nail Trix & Spa for nail services, The Greene Turtle sports bar for drinks and dining, and Dunkin' for coffee and snacks, making it convenient to combine your salon visit with other activities.