Massage Quality
While many customers praised the massages as exceptional and relaxing, a few expressed disappointment with specific therapists and techniques.
Staff Professionalism
Overall, the staff received high marks for being friendly, attentive, and professional, with several specific therapists being highlighted for their exceptional service.
Atmosphere
The spa environment was frequently described as calming and welcoming, contributing positively to the overall experience.
Hair Services
Hair services received mixed feedback, with many stylists praised for their skills, while a few customers reported dissatisfaction with hair color results.
Facilities
The spa's facilities were generally well-received, though some customers noted issues with specific amenities like the steam room.