Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty at Sephora at Kohl's West Springfield. Sephora is the beauty destination where all are welcome and what makes you unique is celebrated. Shop up to 125 brands for makeup, skincare, hair, and fragrance—including bestsellers like FENTY BEAUTY by Rihanna, Rare Beauty by Selena Gomez, Sephora Collection, and more. Our trusted Beauty Advisors are here to help you find products that perfectly fit your budget, lifestyle, and beauty needs. Clients can experience Sephora anywhere by visiting Sephora or Kohl's online.
Very Disappointed with My Sephora Experience
I had an extremely frustrating experience at Sephora. I waited for over 30 minutes while the employee struggled to process a simple return. She kept trying my card and my Sephora app, but clearly didn’t know what she was doing. It wasn’t until the manager finally came that the return was completed — nearly an hour later. This level of service is unacceptable, and I left very disappointed. I won’t be shopping at this location again.
KH
karina harutunian
Apr 2, 2025
1.0
It's kind of annoying that a lot of times there is no one working the sephora part. No one to help you find anything, no one to answer any questions. I left yesterday empty handed, when i wanted to buy a few things. Not good for your reputation.
BL
Bee Lynn
Jan 3, 2023
2.0
Sometimes the staff is great, other times, like today, the staff is horrible.
Avoid unless it's in the evening, as that seems to be the time when decent people are working.
The store isn't exactly well kept. In fact, it's fairly messy compared to the rest of Kohl's.
Sad to see it go downhill like this.
Frequently Asked Questions About SEPHORA at Kohl's
What are the regular pickup hours at SEPHORA at Kohl's in West Springfield?
Pickup hours are 9:00 AM to 10:00 PM Monday through Thursday and Sunday, 9:00 AM to 11:00 PM on Friday, and 8:00 AM to 11:00 PM on Saturday.
Does SEPHORA at Kohl's in West Springfield offer in-store shopping?
Yes, SEPHORA at Kohl's offers in-store shopping services.
Do I need an appointment to shop at SEPHORA at Kohl's?
No, appointments are not required to shop at SEPHORA at Kohl's.
What popular beauty brands can I find at SEPHORA at Kohl's?
You can find brands like Fenty Beauty by Rihanna, Drunk Elephant, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, and many more.
What types of products does SEPHORA at Kohl's offer?
SEPHORA at Kohl's offers makeup, skincare, hair care, tools & brushes, fragrance, and bath & body products.
What is the address of SEPHORA at Kohl's in West Springfield?
The address is 935G Riverdale St, West Springfield, MA, 01089, USA.
Can customers visit nearby stores like Boot Barn and Kohl's when they shop at SEPHORA?
Yes, customers can conveniently visit nearby stores such as Boot Barn and Kohl's, both located close to SEPHORA, for clothing, footwear, and fashion accessories shopping.
Are there nearby dining options near SEPHORA at Kohl's in West Springfield?
Yes, nearby dining includes Olive Garden for Italian cuisine, KFC for fast food, and Nippon Grill & Seafood Buffet for sushi and seafood lovers.
What entertainment options are close to SEPHORA at Kohl's?
Nearby entertainment includes Riverdale Shops with GameStop for video games and Redbox kiosks for movie rentals.
How can nearby grocery stores enhance a shopping trip to SEPHORA at Kohl's?
After shopping at SEPHORA, customers can visit nearby grocery stores such as ALDI USA or Dollar Tree for convenient grocery and household shopping.