SEPHORA

3.9
182 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter from Canal or Foley St. 2. Look for Sephora's curbside pickup sign 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available

Location

SEPHORA
449 ASSEMBLY ROW, SOMERVILLE, MA
02145, United States

Hours

Reviews

3.9
182 reviews
5 stars
97
4 stars
37
3 stars
11
2 stars
9
1 star
28
  • MM
    Mary M
    Nov 16, 2025
    1.0
    Worst customer service, I had been to other location of Sephora and they treated me so well. In this location you have to chase the staff for questions, they don’t care if you keep looking the same product for a while so I didn’t brought anything. When I left I saw 5 staff talking in group doing nothing. Will not come back to this location again.
  • PS
    Pornnapa Singhawannurat
    Nov 5, 2025
    3.0
    We went to sephora this afternoon and the cashier lady was super rude. We don't see her name tag but she is not happy to work at all. She is not smile, use F word and frustrated when checked out for us. But at least, the person who help us shop is nice to deserve 3 stars.
  • FL
    Fionee Li
    Nov 5, 2025
    1.0
    I have been Sephora Rough member for years. Today i had the worst shopping experience. I got a Sephora favorite perfume set including a perfume voucher a while ago and I wanted to redeem it today. The store manager refused to redeem the voucher. Her reason was that the product SKU on the voucher did not exist anymore. This is so funny! The SKU can be any number sephora assigns, but the product is still the same. The voucher never expires. It is like you get a new passport, then you are not yourself anymore? Maybe it is just time to not go Sephora anymore. Such a joke!
  • 99
    99bc3f59-330e-48cd-914e-22c1df1415eb 99bc3f59-330e-48cd-914e-22c1df1415eb
    Sep 24, 2025
    1.0
    Posting from a throwaway email but wanted to share my experience today. I was walking around the store a bit aimlessly as I wasn't sure what I wanted to purchase. I wasn't greeted (which I'm honestly not mad about I don't mind doing my own thing) yet after 10 minutes as I was swatching a few shades, I felt a gaze and presence following me. I thought it was a fellow customer at first and ignored it, but then noticed how this employee (older blonde lady) literally stalked me as I browsed from the front of the stores to the back near the checkout where the minis and samples are. I was bent over perusing the items when I saw her literally plop her self a foot away from me and monitor me. This happened repeatedly. I successfully picked out a cute new item, but left feeling extremely confused and uncomfortable, as I've never experienced this in my life. There were gaggles of tourists and teenagers walking around, and yet I was literally being followed. I hate that I have to even come to this conclusion, but I can't help but wonder if it was because I was the only non-white customer in the store at the time.
  • SR
    Shreya Rathore
    Aug 24, 2025
    5.0
    Felix at the Assembly Row location is the absolute best! He was extremely helpful and patient and recommended the best products and shades perfect for my skin. He has the best energy and presence and made me feel so at ease. Thank you Felix!!

Frequently Asked Questions About SEPHORA

What are the regular store hours for Sephora at Assembly Row?

Sephora at Assembly Row is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does Sephora at Assembly Row offer in-store shopping?

Yes, Sephora at Assembly Row welcomes customers for in-store shopping with no appointment needed.