Business Details
About
Hair SalonBeauty Salon
Great Clips in Gloucester, MA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 311 Gloucester Crossing Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Gloucester, MA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
149 reviews
5 stars
86
4 stars
26
3 stars
11
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customers frequently praised specific stylists like Kate and Dawn for their excellent haircuts and customer service, while some reported negative experiences with other stylists.
Customer Service
Overall, many customers appreciated the friendly and accommodating staff, though there were complaints about rudeness and unprofessional behavior from some employees.
Wait Times
While many customers found the online check-in system helpful for minimizing wait times, others experienced long waits and issues with the scheduling system.
Cleanliness and Environment
The salon was generally noted for being clean and well-maintained, contributing to a positive customer experience.
Affordability
Customers appreciated the reasonable prices for haircuts, often highlighting the value for money compared to other salons.
- YLYvonne LeachSep 18, 20255.0Kate at Gloucester Crossing is amazing! She makes me 20 years younger in a half hour.
- LALesley AndersonSep 14, 20255.0I hadn't had my hair cut in 2 years and was looking to make a drastic change, and it was one of those situations where once I decided I wanted to do it and worked up my courage, I didn't want to have to wait to anticipate an appointment somewhere.I had never gone to Great Clips before and was a little nervous, anticipating that a bargain-priced walk-in salon might not mean that the quality would be very high. I'm so glad to say that I was worried for absolutely nothing! I got an incredible haircut by Dawn. She provided a consultation and was very reassuring when I showed her a few photos and wasn't quite sure what to decide on for length, taking the texture of my hair into account with her recommendations. In just a few minutes, I went from hair below my chest up to just above my shoulders and with the mousse she put in it, it dried so nicely. I liked it better and better as it dried and the day went on! Dawn also mentioned they're a chemical-free salon just meaning that they don't use products with strong fragrances or harsh ingredients, and I really appreciated that as I'm sensitive to fragrances. My haircut was just done with a spritz of water but she did add just a little mouse to help guide it while it dried, and it had zero scent. Such a win! When I went to leave, the couple of ladies waiting after me were cheering haha. They had seen how long my hair was when I went in and they gassed me up and made me feel so special as I was leaving. Just such a great experience all around! I'm definitely coming back here and won't hesitate to recommend Great Clips to others. <3 Thank you, Dawn!!
- RMRobert MonahanAug 7, 20255.0As usual a good experience at Gloucester GreatClips. Only two girls on duty and they are both great and very busy. Always a good experience at this location. A little disappointed my coupon code was. Not. accepted for some reason…….
- JCJulie ClevelandJul 26, 20255.0Had a great experience. Went in as I needed “repair” lol from a dear friend who hacked off 6 inches from my very long hair, but it was very bulky on the ends as my friend cut straight across - I have thick wavy hair, and so I asked Kate to take off “just the bulk” - which she did. She asked me did I want long layers and I said no, just thin out the ends. Then I got home and said,” no, she’s right, some long layers.” I called, and they let me go back the next day, no charge, and within minutes, Kate cut just a little more, this time long layers, and I really like it. Will definitely go again, and ask for Kate again.
- PNPhil NuttingJul 17, 20255.0Kate always does my haircut the way I like it. Ok
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair care services does Great Clips Gloucester Crossing offer?
Great Clips Gloucester Crossing provides affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, and styling services. Some salons also offer perm services.
Do I need to make an appointment before visiting Great Clips Gloucester Crossing?
No appointment is necessary. You can walk in anytime, or use Online Check-In via the Great Clips app or website to save your spot on the waitlist and reduce wait time.
How does Online Check-In work at Great Clips Gloucester Crossing?
Online Check-In allows you to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait time reaches 15 minutes, helping you spend less time waiting in the salon.
When is the Great Clips Gloucester Crossing salon open?
The salon is open Monday through Saturday from 9:00 AM to 5:00 PM and closed on Sundays. Holiday hours may vary, with closures on Thanksgiving and Christmas Day.
What payment options are accepted at Great Clips Gloucester Crossing?
Great Clips accepts MasterCard and Visa credit cards for payment.
Is Great Clips Gloucester Crossing accessible for customers with disabilities?
Yes, the salon has a wheelchair accessible entrance for customer convenience.
Can I request a specific stylist when I check in online?
No, stylist schedules are not published for safety reasons. However, upon arrival, you can request a specific stylist. Using Clip Notes®, any stylist can provide a consistent haircut based on your preferences.
What nearby shopping options are available around Great Clips Gloucester Crossing?
Nearby you can find Gloucester Crossing shopping center, Marshalls department store, HomeGoods, Dollar Tree, J.Crew Factory, and Ace Hardware stores. These locations offer convenient shopping opportunities before or after your salon visit.
What dining spots are near Great Clips Gloucester Crossing?
Firing Up Pizza and Grill is nearby for a quick pizza meal, and Starbucks offers coffee and snacks. These spots are convenient if you want to grab a bite or beverage around your salon appointment.
Are there any health services close to Great Clips Gloucester Crossing?
Yes, Lahey Health Urgent Care and Urgent Care Gloucester are close by for medical needs, and Aspen Dental is also nearby for dental services. These facilities make it easy to combine healthcare appointments with a salon visit.