Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in East Longmeadow, MA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 420 N Main St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in East Longmeadow, MA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
177 reviews
5 stars
106
4 stars
26
3 stars
9
2 stars
4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Haircut Quality
The quality of haircuts varies significantly; some customers are satisfied with their cuts, while others express frustration over poor execution and lack of listening to instructions.
Pricing Concerns
Several customers feel that haircut prices are too high for the quality received, leading to dissatisfaction.
Stylist Consistency
Customer experiences depend heavily on the stylist, with some stylists receiving high praise while others are criticized for their skills.
- JHJoe HopkinsDec 9, 20255.0Very good customer care
- RIRasim IbrahimovNov 23, 20251.0Today, November 23, 2025, I took my 11 years old son for haircut to Elm Street Enfield, CT location. Haircut price was $24 and I gave the lady $10 tip on the top. We got horrible haircut. My son is extremely frustrated and do not want to go to school tomorrow because terrible haircut. I don’t know the name of the lady who did it, but I do not recommend people using Enfield Connecticut location.
- LLLaur H (Laurie)Nov 18, 20251.0Investing in my own clippers. $50+ in (started with a bad cut from the Holyoke location) and it's going to be clippers now. I tell her I have wavy hair and don't want to have to style it with curling irons etc, ...she sends me out with a cut for straight hair telling me I 'have to blow it out with a round brush' Zero listening skills
- KFKathy FairfaxOct 14, 20255.0Went in needing a cut and a new style after having surgery that left me with super short hair. The stylist was empathetic and knew exactly what to do for my problem hair.
- MBMaryanne BoykanOct 9, 20255.0Great clip with Bobbie who is so sweet today with Dad Irving who is 103!!!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips Heritage Park Plaza?
Great Clips offers haircuts for men, women, and kids, along with beard trims, bang trims, and shampooing. Some services like perms may be available, but it's best to call the salon to confirm.
Do I need an appointment to get a haircut at Great Clips East Longmeadow?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save time and join the waitlist.
How does Online Check-In work at Great Clips?
You can add yourself to the waitlist via the Great Clips app or website, see estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes.
Are stylists available to request when checking in online?
No, you cannot request specific stylists through Online Check-In. However, all stylists use ClipNotes® to ensure consistent haircuts each visit.
What are the operating hours for Great Clips in East Longmeadow?
The salon is open Monday to Friday from 8 AM to 8 PM, Saturdays 8 AM to 7 PM, and Sundays 9 AM to 6 PM. It is closed on Thanksgiving and Christmas days.
What payment options does Great Clips Heritage Park Plaza accept?
They accept major credit cards including Mastercard and Visa, and debit cards are also accepted. Cash is not required.
Does Great Clips sell haircare products?
Yes, Great Clips offers exclusive branded haircare products and also carries commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
Where can I find Great Clips Heritage Park Plaza in East Longmeadow?
It's located at 420 N Main St in Heritage Park Plaza, East Longmeadow, MA 01028.
What nearby places can I visit before or after my haircut at Great Clips?
You can visit Ichiban East Longmeadow for Japanese and Chinese cuisine, Red Carpet Nails for nail services, or stop by Heritage Park Plaza's GameStop for video games and entertainment.
How can nearby businesses like Stop & Shop and Dollar Tree be helpful during my visit to Great Clips?
After your haircut, you can conveniently shop for groceries at Stop & Shop or find household items at Dollar Tree, both located close to Great Clips.
Are there fitness centers near Great Clips for a workout before or after my salon visit?
Yes, Pure Barre and Orangetheory Fitness East Longmeadow are nearby gyms where you can get a workout session before or after your appointment.