Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Chicopee, MA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 530 Memorial Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Chicopee, MA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
241 reviews
5 stars
154
4 stars
37
3 stars
11
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customers had mixed experiences with stylists, with some praising specific stylists like Danielle and Jessica for their skills, while others reported poor haircuts and lack of attention to detail.
Customer Service
Feedback on customer service varied, with some customers noting friendly and helpful staff, while others experienced rudeness and unprofessional behavior.
Children's Haircuts
Many reviews highlighted positive experiences with children's haircuts, noting that stylists were patient and engaging with kids.
Inconsistency
There were numerous reports of inconsistent haircut quality, with some customers receiving excellent cuts while others left dissatisfied with uneven or rushed services.
Online Check-in Issues
Several customers mentioned problems with the online check-in system, leading to long wait times and poor communication regarding their appointments.
- SMS MDec 18, 20255.0I’m going to be 100% honest, if I didn’t know Danielle and if she didn’t previously do an amazing job on my kids hair, I probably never would have stepped foot into a Great Clips to get my hair done because of all the horror stories. However, I went and saw Danielle last weekend and she did such a good job on my haircut. The last person who cut it did not make my layers look good at all, which sucks because I had to cut all my length off to even it out and make it look better, but I’m really glad I went and saw Danielle. I can’t afford $70 haircuts anymore so not having to pay that huge price tag and knowing I’m getting a good haircut out of is is a huge win. I also highly recommend her for kids cuts as well! She is so patient with children and even my sensory sensitive/shy kid always enjoys seeing her (unfortunately since she moved to Chicopee they haven’t been able to see her cause of conflicting schedules) but regardless, I still recommend her 🖤
- JHjanice hickeyNov 15, 20251.0Great cut if i wanted it that way. I asked for a trim and even out the uneven spots. Specifically, shorter on the top and longer on the bottoms as i have wavy hair. I now have a pixie with my ears sticking out. She just kept cutting even when i said that's gonna be too short. I i paid and tipped her because she cut my hair evenly. Good luck to these hairdressers who can only cut hair in the one style they know. I won't be going back there.
- STSouth TownNov 9, 20251.0I've been here multiple times never had an issue but today... Yeah I won't be returning again. I went to get a fade and I don't what the hell the lady was thinking but she decided to shave my head.
- ETEasthampton Congregational Church TuckerOct 16, 20255.0Robin is fabulous. It's too bad she is left by herself so much.
- RMRobert MehrOct 14, 20255.0Great experience with a friendly hair stylist. Had to wait a little but it wasn’t too bad. Will definitely come back!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Chicopee Crossing offer?
Great Clips Chicopee Crossing provides affordable haircuts for men, women, kids, and seniors, including trims for bangs, necks, and beards. Other services include shampoo, blow drys, hair styling like updos, and some salons offer perms.
Do I need to make an appointment to get a haircut at Great Clips Chicopee Crossing?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to add your name to the waitlist and save time.
What is Online Check-In and how can it help me?
Online Check-In lets you see estimated wait times and add yourself to the waitlist before arriving. You can also receive ReadyNext text alerts when your wait is about 15 minutes, so you can spend less time waiting in the salon.
What payment methods are accepted at Great Clips Chicopee Crossing?
Great Clips accepts major credit cards including Mastercard and Visa, as well as debit card payments. Cash is not required.
What are the opening hours of Great Clips Chicopee Crossing?
The salon is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips Chicopee Crossing has a wheelchair-accessible entrance to accommodate guests with mobility needs.
Can I request a specific stylist when using Online Check-In?
No, you cannot request a specific stylist online. However, once you arrive, you can request a particular stylist, but this may increase your wait time. Great Clips uses Clip Notes to provide consistent haircuts regardless of the stylist.
What notable places are near Great Clips Chicopee Crossing that I might visit?
Nearby places include Chipotle Mexican Grill and Buffalo Wild Wings for dining, Residence Inn by Marriott Springfield Chicopee and Hampton Inn Chicopee/Springfield for accommodations, and PetSmart for pet supplies.
How can nearby dining options enhance my visit to Great Clips Chicopee Crossing?
You can enjoy a meal before or after your haircut at nearby restaurants like Chipotle Mexican Grill for Mexican cuisine, Buffalo Wild Wings for American-style chicken and bar food, or Friendly's if you're in the mood for American and ice cream treats.
If I'm traveling and staying nearby, what hotels are close to Great Clips Chicopee Crossing?
Convenient hotels near Great Clips include Residence Inn by Marriott Springfield Chicopee, Hampton Inn Chicopee/Springfield, and Hampton by Hilton, providing easy access to the salon during your stay.