Business Details
About
Cosmetics StoreGift ShopBeauty Supply Store
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
18 reviews
5 stars
9
4 stars
3
3 stars
1
2 stars0
1 star
5
- JJJulieNov 2, 20255.0Very helpful women staffing this store at the Chestnut Hill location.
- IPInga PuzikovMar 16, 20231.0What an awful and rude salesperson....she was so terrible and unprofessional....that did not even give me her name....but did mentioned she is a manager ... Wow....I feel sorry for whoever hired her.... Small story .... Someone mentioned to me they have a skin care line and gave me a sample of serum....I stopped by to ask for a sample of a cream for mature skin. She started a whole big investigation asking if I tried any of their staff before and I honestly answered that I had a serum....OMG, what a mistake that was ... 😂 She basically yelled at me and said that if I tried a sample ( which I did not even get a chance to do yet ..)....now I HAVE TO BUY IT !!!....I was so offended that I did not even bother to explain to this unprofessional person that with this kind of customer service....I DO NOT HAVE TO do anything with her.... especially spent another minute in this place....and just walked away. What a disaster....and it is in Chestnut Hill Mall !!! Save yourself some aggravation ....there are plenty of nice places right there.... enjoy your shopping experience with smart and talented people that actually love their job and proud to work in beautiful stores that are in that very mall.....
- MYMengli YangJan 7, 20231.0Don't go to this store as it will force you to buy! And don't expect to get return to your original payment when you are not satisfied with your purchase EVEN IF YOU KEEP YOUR ORIGINAL RECEIPT! So I made my purchase with my Apple Pay and when I tried to return my stuff the black lady worked there just refused me to even try my Apple Pay tap return because as she claimed their machine is not working well! I was like " oh really ? That's not my problem okay? ?" And she kept saying I have to show her the exact card I used for this transaction otherwise it wouldn't work! Now! Listen! Every one in this world knows that whenever you make a payment through Apple Pay it just automatically generates a random digits card fall on your receipt once you tap on the cashier. There is no such exact card if you require me to show you the card with the same digits on my receipt because it's Apple Pay. I don't if this is because you were too dumb to understand this or your manager told you to scam your customers like so! Either way, your store is a total scam. I haven't never experienced such stupid customer services when I requested Apple Pay returns. And I don't know your store constantly did this to other customers as well until I saw other reviews. Should've checked your Google reviews before I go.
- NFNicholas FrancoJan 13, 20204.0Nice pleasant salespeople.
- FBFrancisco BorjaJul 21, 20185.0This store is absolutely amazing! I love it. Kimberly was absolutely nice,very attentive and kind. She is the one that sold me the products I always bought. I love loccitane and this store is as nice as the ones they have in France
Frequently Asked Questions About L'Occitane en Provence
Where is L'Occitane en Provence located?
L'Occitane en Provence is located at 199 Boylston Street, Chesnut Hill, MA 02467, US.
What are the regular opening hours of L'Occitane en Provence?
L'Occitane en Provence is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 7:00 PM.
Does L'Occitane en Provence have special holiday hours?
Yes, the store adjusts its hours on holidays. For example, it is closed on November 27, 2025, and December 25, 2025, but opens earlier or later on other specified dates with extended hours.
What types of products does L'Occitane en Provence offer?
They offer beauty products including advanced face care, fine fragrances, bath and body items, haircare, men's grooming, and lifestyle products, all made with natural, ethically sourced ingredients from Provence.
Can customers pick up their orders in-store at L'Occitane en Provence?
Yes, L'Occitane en Provence offers in-store pickup options for customers.
What payment methods are accepted at L'Occitane en Provence?
The store accepts debit card payments and mobile NFC payments; cash is not required exclusively.
What nearby stores can I visit along with L'Occitane en Provence on Boylston Street in Chesnut Hill?
Nearby stores include Brooks Brothers, J.Crew, CUSP Chestnut Hill, Bcbg Max Azria, Coach, Vineyard Vines, and Gucci at Bloomingdales, offering a variety of fashion and accessory options.
Are there dining options near L'Occitane en Provence for before or after shopping?
Yes, nearby dining options include Besito Mexican, Tokyo Japanese Steak House, Morano Gelato Chestnut Hill, Frank Pepes Of Chestnut Hill, and The Friendly Toast.
Where can I find other beauty and cosmetic stores near L'Occitane en Provence?
Nearby beauty-related stores include Kiehl's Since 1851 and Lush Cosmetics Shops at Chestnut Hill, both offering cosmetic and hair supply products.
Is L'Occitane en Provence close to any shopping centers?
Yes, it is near shopping centers like The Towers of Chestnut Hill Mall and The Shops at Chestnut Hill, providing additional retail options.