Lush Cosmetics South Shore Plaza

4.7
153 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics South Shore Plaza
250 Granite St Unit 2037B, Braintree, MA
02184, United States

Hours

Reviews

4.7
153 reviews
5 stars
127
4 stars
17
3 stars
4
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and going above and beyond to assist them.

Product Quality

The products received high marks for being well-made, effective, and using natural ingredients, although some noted they are on the pricier side.

Store Atmosphere

The store environment was described as welcoming and pleasant, with many customers enjoying the overall vibe and cleanliness.

Employee Recognition

Several reviews highlighted specific employees for their exceptional service, indicating a strong team that enhances the shopping experience.
  • MA
    Madison Amerson
    Jan 3, 2026
    5.0
    Amazing staff! Always so welcoming and kind whenever I come in. They always make me feel like I’m back at home in the south with their hospitality. Shoutout to Diva, Tiffany, and Gabe! Also shoutout to the other 2 workers who names I forget to get but it was the person with the glasses and cool tattoos who gave me a sample of the cuticle butter (bless you my hands were so dry) and another kind person with the red shirt who was so sweet and showing kids how the bathbombs worked. A lady came in today and was very stand offish with one of the workers but they handle it with grace and composure. The lady left saying she would complain to corporate!!!! Not on my watch! These workers are always so kind and willing to help find the products that are prefect for you and take their time showing you all the wonderful options. Not only that but they are super friendly and feel like friends I haven’t seen in a while every time I come in. They always strike a conversation and check to see if you need help. So kind. I always will stand by Lush, it’s the only store where I have been to multiple locations where all the staff is kind. Lovely staff and amazing vibes. I will be back for sure!!!
  • MP
    Mariah Pierre
    Dec 30, 2025
    5.0
    The staff that works there is incredible. They helped me pick out my items and they were really patient with me. I love Alicia. She’s amazing. I can’t wait to come back. The store is addicting. Great customer service ladies my new favorite store.
  • TR
    Teyanna Rice
    Dec 27, 2025
    5.0
    The staff at South Shore Plaza Lush are truly amazing! Every time we visit, they are so welcoming, knowledgeable, and patient. They take the time to really explain the products—what they do, how to use them, and which ones might work best for you. What makes it even more special is how kind they are to kids. They encourage them to try things, ask questions, and be part of the experience, which makes the visit fun and memorable for the whole family. You can tell the staff genuinely care and love what they do. Thank you to the hardworking Lush team for always going above and beyond and making every visit such a great experience!
  • RW
    Rebel Weider
    Dec 18, 2025
    5.0
    The staff here is always wonderful. Big shout out to the two employees that helped me find products for my sister in law, they were so conscientious about checking ingredients for allergens and making certain that things were pregnancy safe. Much love to the team! <3
  • LL
    lisa
    Dec 15, 2025
    5.0
    Stopped in to check off a wishlist item for a huge Lush Fan. I needed an assist and both Gabriel & Mathew were amazingly helpful guiding me to perfect gifts! Thank you for providing such attentive service!

Frequently Asked Questions About Lush Cosmetics South Shore Plaza

What type of products does Lush Cosmetics South Shore Plaza offer?

Lush Cosmetics South Shore Plaza offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, face moisturizers, body scrubs, and more.

What are the store hours for Lush Cosmetics South Shore Plaza?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.