SEPHORA

Reviews

• NN

  Norah

  Apr 1, 2026
  5.0
  Amazing staff, serving you with genuine care and warmth.
• SM

  Shruti Mayekar

  Mar 29, 2026
  1.0
  Giving 1 star because they always forget to give free gift with purchases
• WH

  Wiame Haddad

  Mar 26, 2026
  1.0
  Out of all the Sephora locations in the Boston area, this one used to be my favorite, unfortunately, today I had the worst experience. A manager (I assume) attempted to assist me but kept calling for other associates, and no one responded, even though the store was nearly empty and employees were just walking around. Eventually, one associate(the only person who was kind and helpful) came over to assist me. When I went to check out, I was directed to go walk to the associate instead of being helped at the register. The associate was extremely rude, no greeting, no basic courtesy. When I asked for help adding my card to the system, she refused and said, in a very disrespectful tone, “No, we don’t do that here.” I ended up paying with Apple Cash just to accommodate her, rather than receiving any actual assistance. A simple concealer purchase should not be this frustrating or unpleasant. I truly hope this review is seen by someone who can address these issues.
• LD

  Luna Duan

  Feb 23, 2026
  1.0
  安保会一直盯着你，好像你是一个罪犯而不是顾客
• ED

  Elena Domínguez

  Feb 14, 2026
  1.0
  Service-> Do not come here for waxing services. It felt rushed and today I notice how much damage it did to my skin