STUDS

4.4
400 reviews

About

Ear Piercing ServiceJewelry Store
We’ve reimagined a better ear-piercing experience to help you get the look you want, stress-free. We offer ear piercings with needles (never piercing guns!) for better precision, safety and healing, as well as a wide assortment of cute, high-quality piercing jewelry options at a range of prices.

Details

  • Wheelchair accessible entranceAvailable

Location

STUDS
91 Newbury St, Boston, MA
02116, United States

Hours

Reviews

4.4
400 reviews
5 stars
326
4 stars
9
3 stars
9
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendliness and professionalism of piercers, several reviews highlighted rude and unhelpful behavior from front desk staff.

Piercing Experience

Most customers reported positive experiences during their piercings, noting the professionalism and care taken by the piercers, though some mentioned issues with pain and healing.

Cleanliness and Environment

The establishment is generally described as clean and professional, contributing to a comfortable atmosphere for customers.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that jewelry was overpriced and that there were unexpected charges during checkout.
  • AA
    Adjoa A
    2 days ago
    2.0
    Very disappointed with the customer service at this location. The front desk staff don’t care about customers or the health of their piercings. I won’t ever come back to Studs on Newbury.
  • DC
    D C
    4 days ago
    1.0
    We have visited the Back Bay studio twice specifically for Jackie—she is an outstanding piercer and a true professional. However, our experience with the front-of-house staff today was so poor that we will not be returning. Despite receiving an email asking us to arrive 15 minutes early, we were turned away at the door in 20-degree weather and told to wait at a café because they "weren't open." When we were finally let in, the floor manager was curt and condescending to us and other customers. Most concerning were the manager’s targeted comments regarding "white girls," which felt unprofessional and discriminatory. No customer should be made to feel unwelcome; this location needs a serious overhaul in management and basic customer service. Also reached out to STUDS and got zero response to this issue.
  • ST
    Steven Tran
    Dec 22, 2025
    5.0
    Great experience. I haven't worn an earring in so long and wanted to get the hole reopened. Rhi was my piercer but everyone was so nice and willing to explain everything.
  • JA
    Joanne Abate
    Dec 16, 2025
    5.0
    Great experience. Very customer focused, explained everything and Jess was very nice and my piercing didn’t hurt at all. Would highly recommend
  • RH
    Ri Horgan
    Nov 21, 2025
    5.0
    I had a lovely time! I got a rook piercing. I went with my friend who had an appointment to get 2 piercings and was persuaded to get one myself after seeing the level of professionalism that they provided. Jess did my piercing and they were absolutely lovely. They talked me through all the procedure and made sure I was comfortable and happy with everything! The lovely employees at check out and check in were equally as friendly. I would 100% recommend going here.

Frequently Asked Questions About STUDS

Do you have parking available?

Yes! Metered street parking is very limited on Newbury street. Parking garages nearby: 82 Newbury Street 501 Boylston Garage. Hourly and daily parking averaging $20-$40 a day.

What are the nearest transit options?

Nearest T Stop: Arlington Station on Green Line, Back Bay on Orange Line, Copley Station on Green Line.