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SEPHORA

4.1
(483 reviews)

Business Details

800 BOYLSTON ST, BOSTON, MA
02199, United States
(617) 262-4200

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
800 BOYLSTON ST, BOSTON, MA
02199, United States

Hours

Reviews

4.1
483 reviews
5 stars
292
4 stars
75
3 stars
42
2 stars
20
1 star
54
  • ES
    Ehsan Sadrfaridpour
    Feb 2, 2026
    1.0
    I’m leaving this 1-star review because I can’t support Sephora while it continues to carry Huda Beauty without addressing serious human-rights concerns. In January 2026, peaceful protests in Iran were met with a brutal crackdown—reported mass killings, widespread arrests, and credible concerns about torture and mistreatment of detainees.  Beauty should never be separated from humanity. I’m choosing not to shop at Sephora until the company publicly clarifies its standards and takes action.
  • AS
    Abril Soto
    Jan 22, 2026
    2.0
    They ask you if you need help a ton of times so idk how anyone feels unhelped, But the older lady that’s specializes in Kiehls has a nasty energy to her. They make you feel uncomfortable if you aren’t buying, just trying on products because they want commission. I said I buy them online at a cheaper price and she said in a really nasty tone and face “ you do whatever makes you happy”. All the other associates are really sweet especially in fragrance. But the old lady with a red lip ruined the vibe for me.
  • JT
    Julie Tran
    Jan 20, 2026
    2.0
    I sent my partner to pick up a product from this Sephora location. He visited the store twice on 2 consecutive days and was told both times that the item was not available/out of stock. On the first day, the product was in stock according to the website, but he was sent away because the staff told him that they hadn't done inventory yet and that the product will be in stock next day. As told, he came back the following day and was told by an employee who was stocking that it was not available. He saw the item ON HER CART that she was restocking with and ended up purchasing it. I am surprised by the lack of service as I usually have a good experience at this Sephora. Not sure if these employees are new or just lazy, but I hope to not have to make a review like this again.
  • LS
    Leena Srinivas
    Jan 1, 2026
    5.0
    Just wanted to mention that Jin was amazing — so helpful, friendly, and made my whole experience way better!
  • TA
    Teddy Amissi
    Jan 1, 2026
    1.0
    I went there to buy the new (Yves Saint Laurent myself) for men, but the staff were so rude it wasn’t even funny. They just pointed and said, “It’s right there & walked away.” They didn’t even ask what size I needed. They just left me standing there. I was stunned I didn’t know where to start, so I just left the store.

Frequently Asked Questions About SEPHORA

What are the normal store hours for SEPHORA at the Prudential Center in Boston?

SEPHORA is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 8:00 PM.

Does SEPHORA offer in-store pickup and same-day delivery services?

Yes, SEPHORA offers both in-store pickup and same-day delivery, making it easy to shop how you prefer.

Brand Certified Facts from SEPHORA

SEPHORA partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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