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SEPHORA

4.1
(490 reviews)

Business Details

800 BOYLSTON ST, BOSTON, MA
02199, United States
(617) 262-4200

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
800 BOYLSTON ST, BOSTON, MA
02199, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM

Reviews

4.1
490 reviews
5 stars
297
4 stars
75
3 stars
42
2 stars
22
1 star
54
  • AP
    Altagracia Paez
    1 day ago
    5.0
    I rarely write reviews, but I felt like I had to this time. I’ve been to the Sephora at the Prudential Center many times, and the associates are generally okay, but my experience on 04/13 was amazing. I have to give a big shoutout to Nicole from the Prada stand. She went above and beyond to not only help me, but to create a full experience. She was so sweet and extremely helpful with all of my questions. I originally went in looking for a different foundation, but she took the time to explain the Prada foundation in detail, and she was absolutely right. I ended up purchasing it, and I love it! She shade matched me, helped me try it on in store, and made the whole process very enjoyable. There was also a promotional gift with purchase at the time, and she made sure I received it, which I appreciated. She even took a Polaroid photo of me, which was such a thoughtful touch. Even after I was sold on the Prada foundation, I needed help finding other items, and she gladly continued assisting me. Nicole was amazing and Sephora is lucky to have her.
  • TU
    Tracy Uwagboe
    2 days ago
    2.0
    Veronica was so rude! Tried to return something and didn’t let. Said it was my birthday (which it is!) didn’t give me my free gift. Kinda disheartening experience. Bought but the things I wanted
  • CC
    Chris Caceres
    Apr 4, 2026
    2.0
    The customer service is not the greatest.
  • KS
    Kamora S.
    Mar 18, 2026
    1.0
    Store had no fragrance testers in stock, almost every perfume tester is completely empty, genuinely the most unkept Sephora I have ever visited. Truly disappointed. Will not be returning.
  • ID
    Isaac Doherty
    Mar 14, 2026
    5.0
    Iris thank you so much for saving my face and recommending such a great product and helping me have such a great experience while shopping. (Give this lady a raise). From start to finish Iris was amazing with educating me on my skin and helping me with my skin needs. I have sensitive skin and have had a struggle with finding products that work for me. So after two weeks of following her directions and using the products I can confidently see a difference in my skin. GO IRIS

Frequently Asked Questions About SEPHORA

What are the normal store hours for SEPHORA at the Prudential Center in Boston?

SEPHORA is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 8:00 PM.

Does SEPHORA offer in-store pickup and same-day delivery services?

Yes, SEPHORA offers both in-store pickup and same-day delivery, making it easy to shop how you prefer.

Brand Certified Facts from SEPHORA

This information is certified by SEPHORA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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