SEPHORA

Reviews

• AB

  Ally B Bu

  Dec 29, 2025
  1.0
  Condescending staff member as I asked about birthday gift and samples. She apparently took issue with me not wearing makeup on that specific day (maybe that's why I need to go to a Sephora in the first place?) and was very passive aggressive at me during the whole experience. This was late afternoon Dec 29, 2025. Probably my last time with Sephora.
• LP

  lily P

  Dec 24, 2025
  3.0
  Went in today and an employee (I think her name was Liz) made an unnecessary sarcastic joke and laughed about it with her coworker, which felt unprofessional and uncomfortable as a customer. If you’re not going to help, there’s no need for commentary or jokes smh That said, Luis was amazing, very knowledgeable, recommended several great products, and was genuinely kind and helpful. He made the experience much better.
• EF

  Emilie Fort Fourcade

  Dec 23, 2025
  1.0
  I am writing to express my dissatisfaction with a today in-store experience. The day prior, I made a purchase totaling over $200. All items were brand new, unused, and still in their original packaging. When I returned to the store the following day to request an exchange, my request was refused due to the absence of a receipt. While I understand the importance of return policies, given the amount of the purchase, the fact that it was made just one day earlier, and that I was requesting an exchange rather than a refund, I believe some flexibility could reasonably have been offered. Additionally, I was disappointed by the salesperson’s attitude. He was not accommodating, appeared suspicious, and was not warm or welcoming, which made the situation even more unpleasant. This experience fell short of the level of customer service I expect from your brand
• MM

  Marissa Mugan

  Dec 15, 2025
  5.0
  Had a lovely experience at this Sephora location while buying a gift - all of the sales associates are very friendly, and Danae was very knowledgable and was able to point me in the right direction :)
• VV

  Veronica Valle

  Nov 30, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Alexis I got my makeup done by Alexis on November 24, 2025 at 4 PM for my birthday, and she did an absolutely phenomenal job. She is such a down-to-earth, talented, and professional young lady. From the moment she started, I felt completely comfortable and genuinely pampered. She listened to what I wanted, paid attention to every detail, and made the whole experience feel luxurious. My makeup came out flawless — I felt beautiful the entire night. Alexis is truly awesome, and Sephora is very lucky to have an employee like her. I would definitely go back to her again for future appointments. Highly recommend her!

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