Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
341 reviews
5 stars
265
4 stars
40
3 stars
17
2 stars
9
1 star
10
What are people saying?
AI-generated from recent customer reviews
Staff Attentiveness
Customers frequently praised the staff for being friendly, helpful, and attentive, often going above and beyond to assist with product recommendations and demonstrations.
Product Knowledge
Many reviews highlighted the staff's extensive knowledge about products, which enhanced the shopping experience and helped customers find exactly what they needed.
Mixed Experiences
While most feedback was positive, there were some reports of negative interactions with specific staff members, indicating inconsistency in customer service.
Store Atmosphere
The store was described as welcoming and well-organized, with a pleasant ambiance that made shopping enjoyable, although some found the fragrance overwhelming.
Product Quality
Customers expressed satisfaction with the quality and variety of products available, often noting the unique scents and effective formulations.
- LWLibby WalterDec 29, 20255.0went in during busy post holiday shopping and the staff was super attentive! everything lush carries is so lovely and ive had nothing but good experiences. and three different staff members complimented me which was very sweet
- DSDevin ShermanDec 26, 20255.0Amazing time shopping here with KiKi. She was a blast and so refreshing to speak with. Offered great products and was so knowledgeable about everything in the store. Cant wait to come kiki with kiki again soon🫶
- SDSofi DushkuDec 21, 20255.0Not only is this five stars for the long lasting body sprays and diverse scent choices (in every form you want!! heaven!) but AYIA was the SWEETEST!!! she helped me buy gifts for the ppl i love... she asked me all the right questions to guide me to exactly what i was looking for (even when i didn't know what that was at first lol). She was so patient and we had the best time!! Def going back more often.
- EJElias JaegerDec 16, 20255.0Had a great experience here, Linda was super kind and helpful! She even went out of her way to pull out some leftover Halloween stuff they had already put away and tell me about the items. I got some great stuff for gifts that people will love. Thank you so much Linda!
- MSMiss SakeenahDec 11, 20255.0Had a wonderful experience while holiday shopping! I visited the store unsure of what to pick out for my daughter and despite the store being very busy Lauren gave me her undivided attention and recommended several products. She even demonstrated how to use the massage bars which I ended up buying for myself as well. I felt like I was in a spa! Great selection of products and help from a knowledgeable staff member makes me guaranteed to return! Happy holidays!
Frequently Asked Questions About Lush Cosmetics Newbury Street
What types of products does Lush Cosmetics Newbury Street offer?
Lush Cosmetics Newbury Street offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What are the store hours for Lush Cosmetics Newbury Street?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment options are accepted at Lush Cosmetics Newbury Street?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, financing, Mastercard, PayPal, Samsung Pay, and Visa.
Does Lush Cosmetics Newbury Street offer in-store pickup or delivery services?
They offer in-store pickup but do not provide delivery or curbside pickup services at this location.
Is proof of COVID-19 vaccination required to shop at Lush Cosmetics Newbury Street?
No, proof of COVID-19 vaccination is not required to shop at this location. More COVID-19 information can be found on their website.
Where is Lush Cosmetics Newbury Street located?
It is located at 144 Newbury Street, Boston, MA 02116, US.
Are there any nearby places to eat if I visit Lush Cosmetics on Newbury Street?
Yes, nearby dining options include Lolita Back Bay and Lolita Cocina & Tequila Bar, both Mexican restaurants, Luke's Lobster @ Supply Good for seafood, and Nori Bar which serves as a bar and pub.
What other shopping options are available near Lush Cosmetics Newbury Street?
Nearby shopping options include Marine Layer (clothing store), Small Pleasures (jewelry, antique, and gifts), Avantage Newbury (shopping), and JE11 Shop (pop-up and hair supply store).
Are there nearby transit or travel services to help me get to Lush Cosmetics Newbury Street?
Yes, Boston Airport Express Car offers airport shuttles and taxi services nearby, making it convenient to reach the store.
Does Lush Cosmetics Newbury Street support sustainable and ethical practices?
Yes, over 35% of their products are packaging-free, most packaging is recyclable or recycled, and their products are fresh, handmade, cruelty-free, and vegetarian. They also emphasize allyship with Indigenous peoples and environmental repair.