Glossier Boston

Reviews

• RS

  R S

  Jan 14, 2026
  5.0
  Fantastic service, products, & selection!
• LC

  Lily C

  Jan 11, 2026
  5.0
  I am the kind of person who prefers shopping online 99% of the time, but the shopping experience at the glossier store is incredible! I wish every store had customer service like Glossier. Should out to Juli helping with my color match and product exchange!
• A

  한별

  Dec 28, 2025
  5.0
  직원분들 다 너무 친절하시고 착하고 귀여우심..🥹 뉴욕갔을땐 손님 많고 정신없어서 그런가 조금 친절함과는 거리가 있었는데 여기 너무 친절하세요..❤️ 림밤 5개 프로모션으로 구매했는데 참도 다 고르라고 달아주셨어요!! 글로시에 림밤 다들 써보세요 진짜 좋음
• SW

  Skylar Wisner

  Dec 21, 2025
  5.0
  I went in today for some last minute Christmas shopping, and I experienced one of the best shopping experiences ever. Some may say that quality customer service is dead, but Glossier on Newbury St. is not caving. Catherine (I pray to God I remembered your name correctly, there’s a chance it could also be Caroline, *shes from TX originally* if that helps identify the right staff member) anyways, SHOUTOUT TO HER!! She ensured the gifts I was getting for my sisters were on point in terms of their coloring/ features, and just her overall patience and customer service far exceeded any other shopping experience I could recall. Don’t be intimidated coming into the store, the staff is nothing but kind, professional, and BEYOND helpful. Thank you!!!
• SS

  Sophia

  Dec 10, 2025
  5.0
  Lindsay was so so sweet and helpful!!!

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