Credo Beauty

4.8
29 reviews
Inside Credo Beauty Beacon Hill store
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Business Details

65 Charles St, Boston, MA
02114, United States
(857) 233-5211
https://credobeauty.com/pages/find-a-store
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About

Cosmetics Store
Founded in 2014, Credo’s mission is to create a cleaner, more sustainable, more ethical beauty industry. Credo has defined what the term "clean" means in an under-regulated beauty industry–it is the nexus of safety, sustainability, and ethics. Today, Credo is known as the fastest-growing clean beauty retailer and is heralded as the standard-bearer when it comes to clean, sustainable beauty. To be "Credo clean" goes beyond a restricted substance list (or “free of” list). For its efforts in tackling the beauty industry's packaging problem, Fast Company named Credo the most innovative beauty company of 2021 and 2025.

Location

Credo Beauty
65 Charles St, Boston, MA
02114, United States

Hours

Reviews

4.8
29 reviews
5 stars
25
4 stars
3
3 stars
0
2 stars
0
1 star
1
  • MR
    Maggie Rose
    Oct 26, 2025
    5.0
    I received the best customer service from Mads today! She was so helpful. I was on the hunt to get my fav sunscreen Minu, and her store was one of the last stores in Boston to have them. She was so helpful, and even recommended a similar product (Iris&Romeo’s Weekend Glow) for the future. She also called another Boston store for me to check on their stock. She went above & beyond to help me and was so friendly and personable. I so appreciate her help. I have always loved the city of Boston and Mads is a true representation of caring the people there are. The best customer service I have ever received. And it goes without saying I am a huge fan of Credos products. Now more than ever I want my actions to have a positive impact, and the products here share my values. The ingredients are good for my skin and the brands work to use minimal plastic and no excess packaging. I also love their Pact recycle program. Thank you Credo!
  • CP
    Colleen Puzzo
    Jul 6, 2025
    5.0
    I had such a great experience here today. I needed a refresh for my makeup routine and what worked for me going back to work with a new baby. As much as I tried with colors I never got it right, but also since I did have some products that would work for me at home didn't feel " sold to" just helped and educated, questions answered. The brow gel and neutral lip color i am over the moon about
  • RK
    R Kim
    May 26, 2025
    1.0
    The staff here is so appallingly rude. Zero interest in helping, advising, or even saying "hello" unless you're a very specific type of Beacon Hill woman. (cough white) I really wanted to like this store, but have experienced this firsthand when (not once but twice) I've been waiting at checkout for several minutes when the sales staff wistfully swept in with a customer they were "serving" to check out first. Once, the said customer physically bumped me out of the way and neither party acknowledged the exchange. I get it - close that sale, girl - but acting as though customers who aren't immediately tied to your commission don't exist is pathetic.
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Frequently Asked Questions About Credo Beauty

What is Credo Beauty's mission?

Credo Beauty aims to create a cleaner, more sustainable, and ethical beauty industry by defining 'clean' as safety, sustainability, and ethics in beauty products.

Where is Credo Beauty located?

Credo Beauty is located at 65 Charles St, Boston, MA 02114, US.