SEPHORA

Reviews

• RR

  Rachael

  2 days ago
  5.0
  Great store, organized and always has everything I need. All the associates are wonderful abut Katie is always amazing and super helpful!
• MW

  M W

  Dec 26, 2025
  1.0
  If you’re a person of color (black) then be wary coming to this store. Just experienced racial profiling from two workers in store when I was looking through the foundations. Trying to find my shade number. My aunt and mother who are white presenting, did not have that issue and once I left the store and they were still inside stated they were profiling every young black or minority person. Just be aware.
• GM

  Gabriela Monge

  Dec 16, 2025
  1.0
  I’ve been a loyal customer for decades, but this store has become a nightmare. The staff is incredibly rude and unprofessional, including a manager who thinks she’s the CEO. I’ve never tolerated this kind of behavior. Sometimes, people need to be put in their place. Customers deserve better.
• KH

  KimRoy “Da OG, 'MayMay' 2 J&K” HisMizPages

  Dec 11, 2025
  4.0
  My rating & review are based upon the events that had the most impact (+ or -) during my recent visit and purchase @ Sephora. My Go on 👍🏽 I had a great experience at Sephora! I was greeted by a very cheerful and pleasant sales associate when I entered. When I got the item I wanted, an equally pleasant sales associate was helpful, kind, courteous, and knowledgeable. Her assistance and the transaction were both top-notch! 🙁 Easy Fixes 😃n 2 My Cons (-): The #1 one issue I have continuously reoccurs, has me quite vexed. Why is Sol de Janeiro shampoo & conditioner, basic essential items, more often NOT on-shelf and/or in-stock in any store? This has me feeling utterly perplexed! My hasn't anything to resolve or at least improve the issue been put to the test? Oh, almost forgot the second thing. It does not show the right directions or address on Google Maps, at least not the last time I was there. It was saying that I was across the street, but actually, I was only within a few feet of the store. Not a big deal, just FYI.
• SM

  Sofia Mimouni

  Oct 26, 2025
  1.0
  Be advied rude condescending customer service.

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