SEPHORA at Kohl's

Reviews

• CY

  Corrie Yeargain

  Oct 5, 2025
  5.0
  I face planted and had a crazy bruise i don't wear makeup but needed to cover up deep red pure and green bruising. I went in and I think it was Travis? Helped me he was so patient and comforting. He took his time to find the perfect shade and made me a special color corrector to cover the bruising. Absolute amazing experience for a newbie to face makeup. Thankyou so much for being so attentive and kind 😇
• AO

  Alyvia Odom

  Sep 12, 2025
  5.0
  Hannah did a great job color matching me! She was patient and listened carefully and helped with everything I asked for! 5 stars for Sephora.
• KS

  kimberly stafford

  Jul 17, 2025
  1.0
  I would give zero if I could . I purchased lip gloss in June and when I finally used it the lip gloss started burning my lips so I went to store to return it and the staff was very rude all of them except for one polite lil lady that was raised right . She could not find my loyalty number in system by using email address nor phone number so a rude male walked to register smacking his lips and hips loud and disrespectful provided sku # and upc said rudely i can’t locate this item as if I had stolen 14.99 cents lip plumber gloss I asked for mgr Michelle she was rude not able to work system kept saying can not locate item will need your receipt rudely next I called Sephora customer service escalations and Angie immediately found the item in system but the store couldn’t locate so I took my phone back in store so Angie could advised Sephora store she located the item for refund she spoke to mgr advised located the mgr still refused refund said will need receipt. I returned the next day with receipt and I asked the rude man with no name tag like the others no name tags what was the product sku# he was using the day before and he became irate started pointing his finger another associate started yelling at me saying don’t talk to him or her that way I advised I was asking a question then a black girl young girl said oh you going to take all five of us as if they were gang members starting saying it’s one of you and five of us oh myyyy really I told them I know yall don’t respect your moms if you don’t respect me . I will never spend another dime in struggling Kohl or Sephora bet that !!!! Get professional people to work before they run the 5 customers yall have in Shreveport off Sad generation of youngsters no respect no customer service , no education just sickening
• JA

  Joni Addison

  Dec 19, 2023
  1.0
  Never seen a Sephora in this condition.

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