Customer Service
Overall, customers praised the friendly and professional service from staff, particularly highlighting stylists like Marti, Leah, and Jackie.
Quality of Haircuts
Many reviews noted the excellent quality of haircuts, with specific mention of detailed work and satisfaction with results.
Atmosphere
The shop's atmosphere was frequently described as welcoming and relaxing, contributing positively to the overall experience.
Inconsistency in Service
Some customers reported negative experiences with specific stylists, citing unprofessional behavior and dissatisfaction with children's haircuts.
Appointment Issues
Several reviews mentioned frustrations with appointment scheduling and wait times, indicating a need for improvement in this area.