Lush Cosmetics Royal Street

4.7
378 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Royal Street
532 Royal Street, New Orleans, LA
70130, United States

Hours

Reviews

4.7
378 reviews
5 stars
308
4 stars
42
3 stars
17
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, enhancing the shopping experience for customers.

Product Quality

Customers appreciate the high quality and variety of products available, particularly the bath bombs and skincare items.

Store Atmosphere

The store is noted for its inviting atmosphere and pleasant scents, making it a delightful place to shop.

Mixed Experiences

While many reviews praise the service, there are some complaints about early closing times and unprofessional behavior from certain staff members.
  • KS
    Kelly S
    Feb 26, 2020
    5.0
    Great shop! Everyone was so friendly and I was able to pop in and out for exactly what I needed and catch a demo! Lovely 😊
  • JM
    Joseph McKinney
    Jan 13, 2020
    1.0
    They have great products but the customer service needs work. I asked a person whether or not a product was meant for Male or female they stated that they dont believe in genders and walked away. Because of that I didnt buy that specific product however, another person was very helpful. Neither of the associates answered my question though. If it was unisex simply state it.
  • EM
    Eric Mathis
    Aug 31, 2019
    3.0
    It smells nice
  • WZ
    William Zinda
    Dec 17, 2017
    5.0
    Wonderful displays, exceptionally helpful and knowledgeable staff, and a very friendly and open environment that was clearly designed with passion. All of the products are well showcased.

Frequently Asked Questions About Lush Cosmetics Royal Street

What products does Lush Cosmetics Royal Street offer?

Lush Cosmetics Royal Street offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Royal Street?

The store is open Monday through Thursday and Sunday from 10:00 AM to 6:00 PM, and Friday and Saturday from 10:00 AM to 7:00 PM.