MAC Cosmetics

Reviews

• EL

  Ebony London

  3 days ago
  1.0
  This rating is for the woman who I am assuming is the manager and that woman only. Today, she was wearing a black dress with see through sleeves and her hair was long, worn in a sleek style that went down her back. Yes, this woman is awful and if she’s the manager I feel bad for the employees. Her attitude towards both staff and clients was quite ugly. I (a customer) greeted her and she looked and didn’t respond. Then shortly after a staff member complimented her on her dress and she again, looked at the employee as if they were beneath her and didn’t respond again. Her personality and attitude is very ugly and shouldn’t be a representation or reflection of your company. Unless that’s what you want.
• AC

  andya carter

  Mar 16, 2026
  5.0
  I just want to take a moment to shout out Toya at MAC Cosmetics inside Lakeside Shopping Center. She has truly made such a difference for me over the past year. I’ve been dealing with a skin discoloration condition that has really affected my confidence, and honestly, it’s been tough. But every time I walk into the store and see Toya, I feel an immediate sense of relief. I already know I’m in good hands. She takes her time to really match my colors perfectly, explains everything in a way that’s easy to understand, and shows me how to apply everything step by step. It never feels rushed, even when the store is busy. She gives the same level of care and attention every single time, and that means more than I can put into words. I always leave feeling better than when I walked in—not just because my makeup looks great, but because she genuinely lifts my confidence. Toya has had such a positive impact on my self-esteem, and I’m beyond grateful for her. If you’re ever in the store, I highly recommend asking for Toya. She’s amazing. 💕
• LD

  Lora D

  Jan 3, 2026
  5.0
  Loved everything about this store
• MG

  Michelle Gurley

  Dec 28, 2025
  1.0
  Rude and racist! Do not go here. Overheard them make racial comments because I asked for makeup services done.
• ZN

  Zoya Noon

  Nov 30, 2025
  1.0
  I usually buy Mac online but just had such a horrible and unpleasant in store experience. Rude staff, will not be buying from them again if this is how they treat their loyal customers. The African American lady was rude, rushing us and the amount of money I’ve spent on Mac I expect better service. Instead of restocking items I have decided to switch to a brand that treats its customers better. If you like being racially profiled- shop at this store.

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