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The Woodhouse is a resort-quality day spa right in your backyard! Offering over 70+ spa services including massage, skincare, body treatments, nail services, HydraFacial MD, full and partial spa days/packages and more.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Woodhouse Spa - Metairie
5004 West Esplanade Avenue, Metairie, LA
70006, United States
Hours
Reviews
4.8
444 reviews
5 stars
410
4 stars
15
3 stars6
2 stars4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism and skill of the staff, highlighting exceptional experiences with various therapists and estheticians.
Atmosphere
The spa's relaxing and clean environment received positive feedback, with many customers appreciating the tranquil ambiance and amenities.
Customer Experience
Overall experiences were described as wonderful and rejuvenating, with many customers expressing a desire to return and recommend the spa to others.
Staff Recognition
Specific staff members, such as Ebony, Victor, and Millie, were frequently mentioned for their outstanding service and expertise.
Booking Issues
A few customers reported issues with the front desk regarding tipping practices, suggesting a need for improved communication.
- SGShelly Gros2 days ago5.0Whitney did my massage and she was wonderful. Then I had a Revive and Renew facial by Sarah and also was wonderful. I will definitely be back. Thank you for a relaxing day at the Woodhouse Spa in Metairie.
- CGCathie Groh-Tamasi5 days ago5.0Woodhouse never fails to bathe you in luxury. The atmosphere is rich and the personnel very welcoming. Unlike other spas I’ve experienced they have a huge variety of services and never rush you to leave.
- SSShelita Stewart5 days ago5.0My experience at Woodhouse Spa Metairie can be summed up in a single name: SOHIMA. She is truly in a class of her own. From the moment I walk in, she makes me feel welcomed, cared for, and completely at ease. Sohima pays attention to every detail every step of her service feels intentional, luxurious, and tailored just for me. Earlier this year, I made a promise to myself to stop wearing makeup daily. What I didn’t know was how I was going to actually achieve that goal. Well, since February I’ve been faithfully and consistently seeing Sohima and sticking to my at-home care. And let me tell you my skin is glowing. I wear makeup when I want to, not because I’m trying to hide blemishes. That confidence came from her expertise and her genuine care. I’ve never experienced a facial that lets me catch up on life and puts me straight to sleep in deep relaxation. Her hands are magic, her spirit is calming, and her professionalism is unmatched. She is absolutely amazing. Stop reading this review and go book Sohima! 💛✨
- KKKiara KeasleyNov 13, 20255.0Today my experience was phenomenal! When I arrived, the staff was inviting. Kaci provided stupendous service during my facial session. She took the time with me and provided great recommendations! Thank you Woodhouse for great service!!!
- EPEmily PezantNov 2, 20255.0Let me start by saying I’m not one to write reviews. However, I had to take the time out of hectic schedule to talk about how amazing my aesthetician is. I work seven days a week and rarely get a day off. It’s always been on my bucket list to experience The Woodhouse Spa. I have been coming back ever since my first experience in August of last year. I suffer with bad skin and I decided now that I’m getting older, I would try something different. I love The Woodhouse Spa. I love ambience and service. Most importantly, I love my aesthetician Sohima! She truly loves and cares about what she does and it shows! She listens and has the greatest suggestions even if I didn’t want to listen right away. She has built a regime for me and my skin and when I adhere to it closely, I get so many compliments on how great my skin looks! People tell me I have a glow in my skin now! It was one of the best decisions I’ve ever made.
Frequently Asked Questions About Woodhouse Spa - Metairie
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We have age restrictions for some services and anyone under the age of 18 will require parental release before the services can be rendered. Please give us a call for age requirements. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What types of spa services does Woodhouse Spa - Metairie offer?
Woodhouse Spa - Metairie offers over 70 spa services including massage, skincare, body treatments, nail services, HydraFacial MD, and full or partial spa days/packages.
How can I book a spa appointment at Woodhouse Spa - Metairie?
Appointments can be booked online at https://na1.meevo.com/CustomerPortal/onlinebooking?tenantId=200426&locationId=201393. Advanced reservation is recommended to secure your preferred time.
What is the cancellation policy for spa reservations?
Cancellations or rescheduling require a 24-hour advance notice, and 48 hours for spa packages or treatments over 2 hours. Insufficient notice may result in charges up to the full service price.
What payment methods are accepted at Woodhouse Spa - Metairie?
Payments are accepted via cash, Visa, Mastercard, Discover, American Express, and Woodhouse Spa gift cards.
Are there any age restrictions for spa services?
Some services require guests under 18 to have parental release before receiving treatments. Please call for specific age requirements.
What should I do upon arriving for my spa appointment?
Arrive 15 minutes early to relax before your treatment. New guests should allow 30 minutes for profile completion. Spa robes, slippers, lockers, and beverages are provided.
Does Woodhouse Spa - Metairie offer any signature treatments?
Yes, signature services include the rejuvenating HydraFacial and the blissful Tranquil Stone Massage, delivering ultimate relaxation and pampering.
What nearby places can I visit before or after my spa appointment?
Nearby spots include ZENSHI Handcrafted Sushi for dining, PJ's Coffee for a cafe experience, and Robért Fresh Market if you want to shop for groceries or bakery items.
Is there a nearby pharmacy if I need to pick up medications after my spa visit?
Yes, Vinnie's Pharmacy and CVS Pharmacy are close by, offering pharmacy and medical supplies conveniently near the spa.
Where can I find additional beauty or nail services near Woodhouse Spa - Metairie?
For additional beauty needs, Solar Nails Lounge & Spa and Hair Etc. are nearby salons offering nail, hair removal, and hair services.