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Woodhouse Spa Louisville invites you to unwind with our signature spa experiences, including the signature Calming Retreat, Glacial Facial, and Woodhouse HydraFacial. Enjoy complimentary parking and a luxurious atmosphere featuring a selection of warm, soothing teas to help you fully relax. Prefer something bubbly? Sip on a signature Woodhouse Mimosa or a glass of champagne in our relaxing Quiet Rooms between treatments. Whether you’re a Louisville local or visiting to explore the famed Bourbon Trail, catch the Kentucky Derby, embark on a steamboat cruise, or attend a convention, Woodhouse Spa is the perfect stop to recharge and indulge in a little R&R.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Woodhouse Spa - Downtown Louisville
100 South 4th Street, Louisville, KY
40202, United States
Hours
Reviews
4.9
159 reviews
5 stars
156
4 stars1
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism and attentiveness of the staff, particularly highlighting massage therapists like Terry, Monni, and Angela.
Atmosphere
The spa's ambiance was frequently described as beautiful, relaxing, and luxurious, contributing to an overall enjoyable experience.
Customer Experience
Many reviews noted the friendly and accommodating nature of the staff, enhancing the overall customer experience from check-in to treatment.
Treatment Satisfaction
Clients reported high satisfaction with various treatments, including massages and facials, often mentioning specific therapists and their techniques.
Facilities
The spa's amenities, such as the Himalayan salt sauna and quiet rooms, were appreciated, adding to the overall relaxation experience.
- MAMark Andersen3 days ago5.0This place was recommended by a friend,,, told me I'd want Angela, but i had no idea how relaxing and beneficial she could make it. Her 20+ years of experience in this field really shine through. Very professional,, i could tell from the beginning to the end that I was in the best of hands. Next time, I'll probably get a facial and a massage.
- NGNicole Gilleland6 days ago5.0My husband and I had a great experience while visiting town. We both got a Swedish massage (thanks Monni and Jeremy W!) The facilities were very nice. We took advantage of the quiet area, sauna, and shower. Everyone was very helpful and we felt relaxed.
- JTJami TaylorNov 11, 20255.0I had the most relaxing facial with my esthetician, Mackenzie! She was so sweet, professional, and made me feel completely comfortable the entire time. The experience was amazing, and my skin was glowing afterward. I can’t recommend her enough — I’ll definitely be coming back!
- SLSherry LaMarNov 10, 20255.0I had an absolutely wonderful experience at Woodhouse Spa in downtown Louisville! From the moment I walked in, the concierge team at the front desk made me feel so welcome — they were friendly, professional, and attentive during both check-in and check-out. Sara went above and beyond at every turn to make sure my visit was perfect. She was so kind and helpful, ensuring I had everything I needed and making the whole experience seamless and relaxing. And I can’t say enough about Terry, who gave me one of the best massages I’ve ever had. The pressure, technique, and attention to detail were incredible — I left feeling completely renewed. Every part of my visit exceeded expectations. I highly recommend Woodhouse Spa Louisville to anyone looking for a truly relaxing and professional spa experience.
- DKDanielle KnoxNov 10, 20255.0I had such a wonderful experience at the Louisville Woodhouse Day Spa! The property is newly renovated and absolutely beautiful—immaculately maintained and thoughtfully designed to feel calm and inviting. My massage therapist, Terry, was exceptional. He was very attentive and open to feedback, which helped me relax and truly enjoy the experience. You can tell he’s thoughtful and intentional about creating a personalized, elevated session. I visited with friends, and we all agreed we could have easily spent the entire day there—the atmosphere is that relaxing. From start to finish, everything felt polished, peaceful, and rejuvenating. Highly recommend!
Frequently Asked Questions About Woodhouse Spa - Downtown Louisville
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone.
Policy for Minors
So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Ages 13-17
• The Parent/Legal Guardian must be present in the treatment room to observe for the entire duration of the service.
• The Parent/Legal Guardian may not receive a service at the same time in order to oversee the minor's service.
• The Parent/Legal Guardian must complete and sign the minor's Intake Form.
• For Massage Treatments, the minor must be scheduled with a service provider of the same sex.
Woodhouse Spa reserves the right to limit and/or prohibit services for underage guests. We do not offer services for minors aged 12 and under. For a list of services offered to minors, please contact our Spa Concierge at (502) 699-5200.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. The Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and The Woodhouse Day Spa Gift Cards. The Woodhouse Day Spa® gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and The Woodhouse Day Spa® is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit.
There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed.
Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In keeping with The Woodhouse Vision, purity and quality are essential elements in our skin and body care products. In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What signature spa services does Woodhouse Spa - Downtown Louisville offer?
Woodhouse Spa offers signature services including The Calming Retreat, Glacial Facial, and Woodhouse HydraFacial to help you unwind and relax.
How can I make a reservation at Woodhouse Spa - Downtown Louisville?
It is recommended to schedule your spa experience as far in advance as possible or at the end of your last visit. A credit card is required to guarantee reservations, and all services are subject to availability.
What is the policy for spa arrivals at Woodhouse Spa?
Guests should arrive 15 minutes prior to their appointment to begin relaxed and complete any necessary paperwork. New guests should allow 30 minutes for profile completion. Late arrivals may result in reduced treatment times without extension.
Does Woodhouse Spa - Downtown Louisville offer any parking options?
Yes, complimentary parking is available for guests upon arrival to enhance your convenient and relaxing spa experience.
Are there any age restrictions or policies for minors at Woodhouse Spa?
Only guests receiving services may accompany you. For minors aged 13-17, a parent or legal guardian must be present in the treatment room, complete required forms, and may not receive simultaneous services. Services are not offered for children 12 and under.
What payment methods are accepted at Woodhouse Spa - Downtown Louisville?
Payments are accepted via cash, major credit cards (American Express, Discover, Mastercard, Visa), and Woodhouse Day Spa gift cards. Gratuities are not included and are at guest discretion.
What are the operating hours of Woodhouse Spa - Downtown Louisville?
The spa is open Monday to Friday from 9:00 AM to 7:00 PM, and Saturday to Sunday from 8:30 AM to 7:00 PM.
Are there any nearby places of interest to Woodhouse Spa - Downtown Louisville for visitors to check out?
Nearby attractions include the Bourbon District, ideal for dining and cocktail experiences; the PNC Tower shopping center; and the National City Tower landmark, offering visitors various options to explore before or after their spa visit.
How can nearby businesses like the Bourbon District or Starbucks complement a visit to Woodhouse Spa?
Visitors can enjoy relaxing spa treatments at Woodhouse Spa and then visit nearby places like Bourbon District for a meal or cocktails, or Starbucks for coffee, making a full day experience in downtown Louisville convenient and enjoyable.
What nearby services could be useful for business visitors attending conventions in Louisville?
Nearby professional services such as the Louisville Small Business Development Center and legal firms like Woodward Hobson & Fulton can support business visitors attending conventions, while Woodhouse Spa offers relaxation after a busy day.