Certified by Woodhouse Spa - Downtown Louisville • Jun 28, 2026
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Woodhouse Spa Louisville invites you to unwind with our signature spa experiences, including the signature Calming Retreat, Glacial Facial, and Woodhouse HydraFacial. Enjoy complimentary parking and a luxurious atmosphere featuring a selection of warm, soothing teas to help you fully relax. Prefer something bubbly? Sip on a signature Woodhouse Mimosa or a glass of champagne in our relaxing Quiet Rooms between treatments. Whether you’re a Louisville local or visiting to explore the famed Bourbon Trail, catch the Kentucky Derby, embark on a steamboat cruise, or attend a convention, Woodhouse Spa is the perfect stop to recharge and indulge in a little R&R.
Details
Requires appointmentAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
RestroomAvailable
Onsite servicesAvailable
Kid friendlyNot available
Location
Certified by Woodhouse Spa - Downtown Louisville • Jun 28, 2026
Certified by Woodhouse Spa - Downtown Louisville • Jun 28, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday8:30 AM - 7:00 PM
Sunday8:30 AM - 7:00 PM
Reviews
4.9
301 reviews
5 stars
292
4 stars3
3 stars1
2 stars1
1 star4
CN
charlotte nation
5 days ago
5.0
From walking in the door to checking out was a 5 star experience. This place is the picture of luxury from complimentary champagne and mimosas and snacks and infused water. The beautiful atmosphere was stunning and everyone so nice and attentive. A complimentary steam sauna is included. The robes felt like something i could live in! Now the massage, Cyn knew what she was doing. I asked for a deep tissue and she went in on my stiff, sore and stressed muscles. I fell asleep during the session I was so relaxed. This place is it and if you're thinking about going, do it!! You won't be sorry!
LW
Lydia Westcoff
Jun 18, 2026
5.0
From the moment I walked into Woodhouse Spa in downtown Louisville, the experience felt elevated and intentional. The atmosphere is calm, beautifully designed, and immediately puts you in a relaxed state of mind. Every detail—from the lighting to the robes and welcome amenities—feels thoughtfully curated for comfort and luxury.
The staff was professional, warm, and attentive without ever being overbearing. Check-in was smooth, and I appreciated how organized everything felt from start to finish. The quiet room and relaxation areas before and after the service added a nice touch that made the entire visit feel more like a full spa retreat rather than just an appointment.
My massage was excellent—skilled, consistent pressure, and clearly tailored to what I needed. I left feeling noticeably more relaxed and reset, both physically and mentally.
Overall, Woodhouse Spa delivers a true upscale spa experience in Louisville. It’s clean, calming, and well-run, and I would absolutely return for another service or a full spa day.
FA
Felicity Aleece
Jun 17, 2026
5.0
This was my first time going to a spa. This place was amazing! The atmosphere was calming, clean, and very aesthetic. They had complementary snacks, beverages(including alcohol) They had a sauna, a shower and many things in the women’s dressing room/bathroom to use for after your shower/service. The staff was very welcoming and attentive. The massage was great, I found it very relaxing, healing and definitely worth it! The esthetician Mollie who did my facial was also amazing and she recommended me a few products to target my skin concerns! The facial was also incredibly relaxing and well done. I will definitely be back to this place.
RS
Rebecca Osley Smith
Jun 15, 2026
5.0
This spa is a gem in Louisville. It has a bigger city spa feel to it, in the sense that I would expect their level of attention and luxury in a place like NY, LA, or Chicago, etc.
We were greeted by 3 friendly staff members upon arrival. The one that led us back to the lounge area and showed me the ladies changing room was very sweet. Another person showed my partner the mens amenities.
We were booked for a couples hot stone massage. The two that took care of us were polite, professional and did a great job. Sometimes a slight issue in a couples massage can be that one of the masseurs is a bit loud during the appointment and it can ruin it for both people, however, that was not the case here! They were so quiet and it was such a great experience! They did a good job when they occasionally asked about pressure, etc. it was appropriate timing and volume, etc.
I highly recommend this spa if you want a true retreat experience. After our massages, I wanted to try the sauna inside the ladies changing space, unfortunately it wasn’t working at the time, but I was able to relax in the lounge and they brought me hot tea to relax a bit longer before I left.
LL
Lauralovestotravel
Jun 6, 2026
5.0
I booked a couples massage for my husband and me for our anniversary at Woodhouse Spa. We had never been there before, but after researching spas and reading reviews, Woodhouse seemed like exactly what I was looking for. Boy, was I right!
The facilities are beautiful, everything smells amazing, and the atmosphere is exactly what you want when you're trying to relax and recharge. The lounge area offers plenty of comfortable seating, along with complimentary nuts, chocolates, water, and tea. The Himalayan salt sauna was an especially nice touch, and I would definitely do that again.
As for the massage, I'll admit I was a little hesitant. I've never really been a massage person—I usually find them uncomfortable, too much pressure, and honestly have a hard time relaxing. My husband loves them, though, so I was being a team player. 😊
That all changed thanks to Diana. I explained upfront that massages usually aren't my thing and that I preferred very light pressure. She immediately put me at ease, listened to exactly what I wanted, and customized the experience for me. She was absolutely fantastic.
In fact, she must be magical because I FELL ASLEEP. That never happens!
This was such a wonderful experience from start to finish, and I will definitely be back. Highly recommend!
Frequently Asked Questions About Woodhouse Spa - Downtown Louisville
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone.
Policy for Minors
So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Ages 15-17
• The Parent/Legal Guardian must be present in the treatment room to observe for the entire duration of the service.
• The Parent/Legal Guardian may not receive a service at the same time in order to oversee the minor's service.
• The Parent/Legal Guardian must complete and sign the minor's Intake Form.
• For Massage Treatments, the minor must be scheduled with a service provider of the same sex.
Woodhouse Spa reserves the right to limit and/or prohibit services for underage guests. We do not offer services for minors aged 14 and under. For a list of services offered to minors, please contact our Spa Concierge at (502) 699-5200.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. The Woodhouse is not responsible for lost or stolen items.
Gift Card Redemption & ID Policy
For the protection of our guests and to prevent unauthorized gift card use, all guests must present a valid photo ID when redeeming a Woodhouse Spa gift card at our location. If a guest is unable or unwilling to present valid identification, the gift card cannot be accepted or redeemed.
Acceptable forms of ID:
• State-issued driver’s license or ID card
• Passport
• Other government-issued photo identification
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards. Woodhouse Spa® gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse Spa® is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply.
Series of services are not refundable, but can be converted to spa credit.
Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In keeping with The Woodhouse Vision, purity and quality are essential elements in our skin and body care products. In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What signature spa services does Woodhouse Spa - Downtown Louisville offer?
Woodhouse Spa offers signature services including The Calming Retreat, Glacial Facial, and Woodhouse HydraFacial to help you unwind and relax.
How can I make a reservation at Woodhouse Spa - Downtown Louisville?
It is recommended to schedule your spa experience as far in advance as possible or at the end of your last visit. A credit card is required to guarantee reservations, and all services are subject to availability.
What is the policy for spa arrivals at Woodhouse Spa?
Guests should arrive 15 minutes prior to their appointment to begin relaxed and complete any necessary paperwork. New guests should allow 30 minutes for profile completion. Late arrivals may result in reduced treatment times without extension.
Does Woodhouse Spa - Downtown Louisville offer any parking options?
Yes, complimentary parking is available for guests upon arrival to enhance your convenient and relaxing spa experience.
Are there any age restrictions or policies for minors at Woodhouse Spa?
Only guests receiving services may accompany you. For minors aged 13-17, a parent or legal guardian must be present in the treatment room, complete required forms, and may not receive simultaneous services. Services are not offered for children 12 and under.
What payment methods are accepted at Woodhouse Spa - Downtown Louisville?
Payments are accepted via cash, major credit cards (American Express, Discover, Mastercard, Visa), and Woodhouse Day Spa gift cards. Gratuities are not included and are at guest discretion.
What are the operating hours of Woodhouse Spa - Downtown Louisville?
The spa is open Monday to Friday from 9:00 AM to 7:00 PM, and Saturday to Sunday from 8:30 AM to 7:00 PM.
Are there any nearby places of interest to Woodhouse Spa - Downtown Louisville for visitors to check out?
Nearby attractions include the Bourbon District, ideal for dining and cocktail experiences; the PNC Tower shopping center; and the National City Tower landmark, offering visitors various options to explore before or after their spa visit.
How can nearby businesses like the Bourbon District or Starbucks complement a visit to Woodhouse Spa?
Visitors can enjoy relaxing spa treatments at Woodhouse Spa and then visit nearby places like Bourbon District for a meal or cocktails, or Starbucks for coffee, making a full day experience in downtown Louisville convenient and enjoyable.
What nearby services could be useful for business visitors attending conventions in Louisville?
Nearby professional services such as the Louisville Small Business Development Center and legal firms like Woodward Hobson & Fulton can support business visitors attending conventions, while Woodhouse Spa offers relaxation after a busy day.
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