Great Clips

4.3
199 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Louisville, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9000 Taylorsville Road offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Louisville, KY!

Details

  • Requires appointmentNot available

Location

Great Clips
9000 Taylorsville Road, Louisville, KY
40299, United States

Hours

Reviews

4.3
199 reviews
5 stars
139
4 stars
29
3 stars
7
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including being turned away early and feeling ignored during their wait.

Haircut Quality

Numerous reviews highlighted inconsistent haircut quality, with several customers receiving unsatisfactory cuts and expressing frustration over stylist misunderstandings.

Staff Friendliness

While some customers praised specific stylists for their friendliness and professionalism, others noted a lack of warmth and engagement from staff.

Online Check-In Issues

Several customers experienced problems with the online check-in system, leading to confusion and dissatisfaction regarding wait times.

Positive Experiences

Despite the negative feedback, there were multiple positive reviews praising specific stylists and overall pleasant experiences.
  • NP
    Nick Price
    Jan 2, 2026
    5.0
    Never too busy, and I love using the app to check in ahead of time. The staff are friendly and pretty good at giving me my preferred cut.
  • DS
    Dylan Sims
    Dec 28, 2025
    3.0
    this was my place to go and I wasn't embarrassed or ashamed a bit to admit it..and I hate to say it , I really do but the place is hit or miss at best. Never had a bad experience before about 6 months ago it continued every time after. It just seemed like the stylist cared less and less about the customers wants and overall satisfaction. Noone is expecting them to create the mona lisa. But at least cut it like it were your own/own loved one. I sincerely wish this establishment the best and hope they get it together so I can come support. 💯
  • AT
    A. T.
    Dec 13, 2025
    1.0
    Terrible. I have waist-long hair and asked for 2 inches off. The hairdresser could not understand what I was saying. At first, she barely cut my hair at all and wanted to ring me up after about 5 minutes of “cutting”. I asked her if she could cut it shorter. I tried to tell her I wanted 2 inches off again, and I tried to show her how much I wanted off with my fingers. She nodded like she understood, then tried to cut my hair into a bob. I stopped her before she did thankfully. She tried to say a few things to me but was so soft-spoken I could not understand her. I decided just to leave and get my hair cut elsewhere. I will not be coming back to this location.
  • MW
    Murray Wimpey
    Dec 8, 2025
    2.0
    If you are getting layers, I do not recommend. The hairstylist did not blend anything and I have no idea what she did to the top layers. I asked for long layers and showed her photos. Now I have to pay to get this fixed, right before the holidays.
  • SM
    Star Miller
    Nov 28, 2025
    1.0
    If I could I would not even give them a one star I called before I ever left the house and she said they are open until 7:00 I showed up at 6:20 and the woman turned me away and said we are closing up early and then when I was walking away she's going to say I can go ahead and do your hair I told her no thank you. You turn me away because you're trying to close up early way early 30 minutes early because your husband is sitting in the lobby and you're ready to go home and I just called you guys sad.

Frequently Asked Questions About Great Clips

What services does Great Clips Stony Brook offer?

Great Clips Stony Brook offers affordable haircuts for men, women, and kids, along with beard trims, bang trims, shampooing, hair straightening, perms, and blowouts.

Do I need an appointment to get a haircut at Great Clips Stony Brook?

No appointment is necessary. Walk-ins are welcome, or you can check in online to skip the wait.