Business Details
About
Hair SalonBeauty Salon
Great Clips in Louisville, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4151 Towne Center Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Louisville, KY!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
294 reviews
5 stars
180
4 stars
44
3 stars
18
2 stars
12
1 star
40
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Feedback indicates a mix of experiences with stylists, with some customers praising specific stylists like Ryan, Brittany, and Kim, while others report dissatisfaction with certain stylists' skills and training.
Service Speed
Many customers appreciate the quick service and short wait times, although some express frustration with longer waits and issues with online check-in.
Customer Experience
Overall, customers report friendly staff and a welcoming atmosphere, but there are notable complaints about unprofessional behavior from some stylists.
Inconsistency
There are significant inconsistencies in haircut quality, with some customers receiving excellent cuts while others report severe dissatisfaction and mistakes.
Management Issues
Several reviews mention problems with management decisions, such as changes in service offerings and handling of customer complaints.
- SPShani PerryOct 7, 20251.0Customer beware!!!! All the stylists are great EXCEPT the elderly asian lady with short hair. Everytime we have gotten my husband and 5 boys hair Cuts in the last year in a half she Always takes the longest and butchers all hair cuts EVERY TIME!!! The time it takes all the other stylist to complete two haircuts she completes 1 chopped hair cut and doesn’t know how to fade at all!!! Its to the point that my Kids fight about who is going to sacrifice having their hair messed up and complain about having their hair cut by her. Even my husband hates getting it cut by her. Other than this lady all other stylists are great. Sadly, I think this women needs to retire or be let go! I am sure we aren’t the only family that dreads getting our haircut done by her. We are now no longer going to go to this location because of her.
- TCTom COct 2, 20255.0Ryan is the BEST!!!
- TMthomas maderSep 18, 20255.0I love Great Clips as always get a great cut but in a friendly but not pushy atmosphere. Thanks Great Clips!
- PDpadmanabh desaiSep 8, 20255.0Good service
- MLmarty ladusawSep 4, 20251.0My review is not against this location whatsoever it's against corporate Great Clips. I'm looking for another barber because I'm tired of playing their games with coupons
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Springhurst Towne Center offer?
Great Clips offers haircuts for men, women, kids, and seniors, along with bang trims, neck trims, beard trims, shampooing, conditioning, blowouts, styling, and perms (availability varies).
Do I need to make an appointment at Great Clips, or can I just walk in?
Great Clips is a walk-in salon, so no appointment is necessary. You can simply walk in or use the Online Check-In feature to save your spot on the waitlist.
How does the Online Check-In at Great Clips work?
You can add yourself to the waitlist online and see estimated wait times. Once your wait reaches 15 minutes, you can sign up for ReadyNext text alerts to know when to head to the salon, reducing your wait time at the location.
What payment methods are accepted at Great Clips Springhurst Towne Center?
The salon accepts major credit cards including Mastercard and Visa, and also accepts debit cards. Cash is not required.
What are the salon hours for Great Clips at 4151 Towne Center Dr?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 10:30 AM to 6:00 PM. It is closed on major holidays such as Thanksgiving and Christmas Day.
Can I request a specific stylist when I check in online?
No, stylist requests are not available through Online Check-In to protect stylist schedules. However, you can request a stylist in person when you arrive, though it may increase your wait time.
Is Great Clips Springhurst Towne Center wheelchair accessible?
Yes, this location has a wheelchair accessible entrance to welcome all customers.
Are there any nearby places to visit while waiting or after your haircut at Great Clips?
Nearby you can find Springhurst Towne Center for shopping, Bath & Body Works for beauty supplies, T.J.Maxx and HomeGoods for clothing and home goods shopping, and Chacos and Saucony for shoes. These spots offer convenient options for shopping or errands before or after your salon visit.
What mobile phone stores are close to Great Clips at Springhurst Towne Center?
Nearby mobile phone retailers include T-Mobile, T-Mobile Authorized Retailer, Spectrum Store, and Verizon Wireless, which can be convenient if you want to combine your salon visit with phone or service needs.
Are there wellness or beauty-related services near Great Clips Springhurst Towne Center?
Yes, you can find Anthony Vince Nail Spa and Massage Envy - Springhurst nearby for nail and massage therapy services, making it easy to have a full beauty and wellness experience in the area.