Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Louisville, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3025 Poplar Level Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Louisville, KY!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
272 reviews
5 stars
136
4 stars
34
3 stars
24
2 stars
13
1 star
65
What are people saying?
AI-generated from recent customer reviews
Communication
Many customers reported poor communication from stylists, with some feeling their requests were not understood or ignored.
Quality of Haircuts
There are numerous complaints about the quality of haircuts, with several customers stating they received cuts that were far from what they requested.
Customer Service
Several reviews highlighted a lack of professionalism and care from staff, with some customers feeling uncomfortable or disrespected during their visits.
Cleanliness
Multiple customers noted unsanitary conditions in the salon, including hair on the floor and unclean tools.
Mixed Experiences
While some customers had positive experiences with specific stylists, many others reported consistently negative experiences across different visits.
- RSRaghavasimhan SankaranarayananDec 26, 20251.0Hair cut / styling is an art. I go to a salon so the stylist can take care of it better than I can. The moment I signed up, the hair stylist asked me if it’s an 8 (apparently last time she used an 8 for me). I had no idea what that means. I told her I don’t know what those numbers mean but I want it long. That was the only communication between us throughout the session. She never asked me how I want it cut… she never gave me a chance to tell her how I want my back cut. She just suddenly took the trimmer and swiped across before I realized she was going to start cutting. The hair “cut” she did, I could have done that at home. I didn’t need the pros to do it. After she said “done” in less than 5 min, I told her I wanted it longer on the sides but she cut it too short. She again repeated the same exact sentence “oh that’s an 8”. Really? Sure “I want it long” doesn’t define how long it is. Stylists generally show a reference (with your own stretched hair) before starting to cut and that is the usual expectation. This isn’t the first time this happened. Last time, I actually showed a reference photo of myself and told her this is exactly how I wanted. Her reply was - that doesn’t tell me the full picture. Is she expecting me to give her a 3D render or what? For someone thinking - yeah that could be true, I use the same exact picture everywhere I go for a haircut and I never experienced this. The picture clearly shows how I want the front and the sides. This is the reason I didn’t show her a picture this time. I thought the first time was a one off or a bad day for them. But this will be my last time. One more mention. For the front, I had a few strands of hair that was unevenly long, so I asked her if she can cut it such that the hair is even and doesn’t fall below my eyebrows. Her reply was “oh that’s not a hair cut. That’s hair styling” and didn’t do it at first. Seriously? After I told her, sure if that’s how you want to call it, please I would like it this way…. Then she cut it. Obviously I don’t expect a pro hairstylist level cut. But I think these are just basics for a haircut. I don’t see any passion for the art here. They work very robotically (atleast the one who attended me). I have had great experiences with other great clips branches (in Arizona). Just this one didn’t work for me.
- JWJennifer WrightDec 26, 20251.0Probably one of the worst places I've gotten my hair cut. The woman didn't even introduce herself (older woman with salt and pepper hair) I told her I just wanted a wash and trim, she immediately said that was extra. I sat down and the entire place is covered in hair. Doesn't looks like it's been cleaned in weeks. Even her scissors had hair on them before she started. I've never seen anyone cut hair like she did and I'm scared to really see what she did. I wouldn't recommend anyone going there. $35 for a trim and shampoo is ridiculous
- SASheri Al-JabariDec 24, 20255.0I only barely blow dryed my hair and I can tell it's what I wanted. Ask for Carol
- EVEmmett ValentínDec 22, 20255.0I went to this location back in October and the stylist absolutely killed it on my haircut. I don't recall her name but she was an older black woman. 10/10 would go back to her specifically. Great clips is such a dice roll but its great when you have someone who really does an excellent job
- TRTheresa RandolphOct 22, 20255.0I had a great experience haircut today!! Thank you Shannon😊
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Villages of Audubon offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as trims for bangs, neck, and beards. Additional services include shampoo, blow-dry, short and long hair styling, formal styles, and perms at select locations.
Do I need to make an appointment at Great Clips or can I just walk in?
Great Clips operates on a walk-in basis, so no appointment is necessary. You can simply walk in or use the Online Check-In feature to add your name to the waitlist and save time.
How does the Online Check-In system at Great Clips save me time?
Online Check-In lets you see estimated wait times and add your name to the waitlist before you arrive. You can also sign up for ReadyNext text alerts to get notified when your wait time is about 15 minutes, allowing you to spend less time waiting in the salon.
What should I do once I arrive at Great Clips after checking in online?
After arriving, you should check in with the receptionist desk to let the stylists know you're there. They will complete your check-in at that time.
Does Great Clips Villages of Audubon sell haircare products?
Yes, Great Clips offers branded haircare products including Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as popular commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What are the operating hours of Great Clips at 3025 Poplar Level Rd?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving and Christmas Day.
Are the facilities at Great Clips Villages of Audubon wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance.
What nearby restaurants can I visit before or after my haircut at Great Clips Villages of Audubon?
You can enjoy a meal at several nearby restaurants such as The Simple Greek (Greek cuisine), Qdoba (Mexican fast food), Jersey Mike's Subs (sandwiches), Chili's Grill & Bar (American and Tex Mex), Taco Bell, or Maya Bagel Express for bakery and smoothies.
Are there other beauty and wellness services near Great Clips at the Villages of Audubon?
Yes, near Great Clips you can visit Mystique Nails & Spa for nail care and Sun Tan City for tanning salon and spray tanning services.
What nearby services can help me with car maintenance while I get my haircut?
You can visit nearby automotive services such as Wash-N-Shine Car Wash, Strickland Brothers 10 Minute Oil Change, and Valvoline Instant Oil Change for car washes and quick oil changes.