Great Clips in Louisville, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3025 Poplar Level Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Louisville, KY!
Many customers reported receiving poor quality haircuts, with several stating they left unsatisfied and had to seek corrections elsewhere.
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from friendly and attentive to rude and dismissive.
Stylist Competence
Numerous reviews highlighted concerns about the stylists' skills, with several customers expressing doubts about their training and ability to follow instructions.
Consistency
There is a notable inconsistency in service quality, with some customers having good experiences while others faced significant issues during their visits.
Appointment Management
Customers expressed frustration with long wait times, unscheduled closures, and issues with the appointment system.
TR
Theresa Randolph
Oct 22, 2025
5.0
I had a great experience haircut today!!
Thank you Shannon😊
CB
Charles Boley
Sep 25, 2025
4.0
Always good
CY
Chad Young
Aug 8, 2025
1.0
Absolutely the worst of the worst. they have messed up my hair for last time, I really suspect they are intoxicated and not professional. I had to go elsewhere and spend more to get a stylist to try to fix my hair. the lines were so rough and it kinda resemble a Billy Bob from sling blade. never go here!
RB
Robert Duvall (Bobby)
Jul 23, 2025
1.0
I genuinely think my stylist was intoxicated. Half way through the cut I had to have the top completely cut off because she was giving me a mohawk and fading way too high. the whole cut took less than 5 minutes which was odd. when I got home I had to have someone finish cutting because there were 5 patches on my head that had not been touched. I won't ever return here.
AL
Abby Laughlin
Jun 28, 2025
1.0
Edit: we went back today and got fixed. It’s not what I wanted but certainly better than what it was yesterday.
The first picture was right after we got home. It looked great. Or so I thought. The second is after bath time. I finally noticed. Behind the ears is super weird too. I’m so unhappy and having to fix it myself
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Villages of Audubon offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as trims for bangs, neck, and beards. Additional services include shampoo, blow-dry, short and long hair styling, formal styles, and perms at select locations.
Do I need to make an appointment at Great Clips or can I just walk in?
Great Clips operates on a walk-in basis, so no appointment is necessary. You can simply walk in or use the Online Check-In feature to add your name to the waitlist and save time.
How does the Online Check-In system at Great Clips save me time?
Online Check-In lets you see estimated wait times and add your name to the waitlist before you arrive. You can also sign up for ReadyNext text alerts to get notified when your wait time is about 15 minutes, allowing you to spend less time waiting in the salon.
What should I do once I arrive at Great Clips after checking in online?
After arriving, you should check in with the receptionist desk to let the stylists know you're there. They will complete your check-in at that time.
Does Great Clips Villages of Audubon sell haircare products?
Yes, Great Clips offers branded haircare products including Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as popular commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What are the operating hours of Great Clips at 3025 Poplar Level Rd?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving and Christmas Day.
Are the facilities at Great Clips Villages of Audubon wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance.
What nearby restaurants can I visit before or after my haircut at Great Clips Villages of Audubon?
You can enjoy a meal at several nearby restaurants such as The Simple Greek (Greek cuisine), Qdoba (Mexican fast food), Jersey Mike's Subs (sandwiches), Chili's Grill & Bar (American and Tex Mex), Taco Bell, or Maya Bagel Express for bakery and smoothies.
Are there other beauty and wellness services near Great Clips at the Villages of Audubon?
Yes, near Great Clips you can visit Mystique Nails & Spa for nail care and Sun Tan City for tanning salon and spray tanning services.
What nearby services can help me with car maintenance while I get my haircut?
You can visit nearby automotive services such as Wash-N-Shine Car Wash, Strickland Brothers 10 Minute Oil Change, and Valvoline Instant Oil Change for car washes and quick oil changes.