Lush Cosmetics Summit at Fritz Farm

4.7
304 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Summit at Fritz Farm
123 Marion Street, Lexington, KY
40503, United States

Hours

Reviews

4.7
304 reviews
5 stars
245
4 stars
41
3 stars
8
2 stars
6
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.

Product Quality

Customers appreciate the high quality and variety of products, particularly bath bombs and skincare items.

Store Atmosphere

The store is noted for its pleasant smells, cleanliness, and inviting layout, enhancing the shopping experience.

Mixed Experiences

While many reviews are positive, there are some mentions of inconsistent service and issues with product pricing.
  • ER
    Erika R.
    Oct 20, 2025
    5.0
    They're always so helpful and it smells SOO good in there! Love trying out their new products!
  • LM
    Leia Madden
    Oct 13, 2025
    1.0
    Brought my granddaughter in today for birthday gifts. Terrible customer service. The associate (short, dark hair girl with glasses) was incredibly rude for absolutely no reason. Very unprofessional and created an uncomfortable situation.
  • EC
    Erin C
    Nov 13, 2022
    5.0
    I visited here for the first time and the associates were super helpful! they helped me find what I was looking for and everyone was so kind! excited to try out my yummy-smelling products (:
  • KS
    Karla Stepp
    Mar 29, 2016
    5.0
    A friend asked me to go to Lush a few months ago and described it as all natural cosmetics. I bought the Jason and the Argon Oil solid shampoo and I never plan on using another kind of shampoo again. I've been to the store two times alone since and have been smacked with a 5 star experience every time. When I went today I got to sample several different products. This could be overwhelming for some people, but I appreciate it because using all natural cosmetics is an investment. The staff is unreal cool. From my experience today I feel like Lush treats their employee's as they deserve to be treated. Please research this company it's amazing how they've eliminated the use for packaging almost. Basically, we are the Earth's cancer.. Lush is SO different and there is so much it can be confusing on what to buy based on your needs. The lady helping me today basically held my hand and explained every solid shampoo in the store to me, eliminated it down to three, and then I chose two of them. WOW!!

Frequently Asked Questions About Lush Cosmetics Summit at Fritz Farm

What types of products does Lush Cosmetics Summit at Fritz Farm offer?

Lush offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Summit at Fritz Farm?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.