Great Clips in Lexington, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 171 W Lowry Ln offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lexington, KY!
Feedback is mixed, with some customers praising the friendliness and professionalism of stylists like Kenisha and Toni, while others report rude and disrespectful behavior from certain staff members.
Haircut Quality
Many customers express satisfaction with their haircuts, highlighting skilled stylists who listen to their requests, but there are also numerous complaints about poor quality cuts and uneven results.
Efficiency
Several reviews commend the quick service and short wait times, although some customers experienced issues with online check-in and scheduling.
Atmosphere
The salon environment is generally described as friendly and welcoming, but there are reports of unprofessional behavior that detracts from the overall experience.
Management Issues
There are complaints regarding management's handling of customer concerns and staff behavior, with some customers feeling dismissed or treated poorly.
PR
Paul Ross
Oct 7, 2025
5.0
Super fast, did a great job on my son’s hair. One lady running the place got us in and out without a fuss.
RB
Robbie Boston
Aug 29, 2025
1.0
Employee was very rude and disrespectful to elderly disabled veteran. We left and went to a different salon and were treated wonderfully. If any of you are a caregiver I do not recommend you subject anyone to the treatment we received today.
AW
Adam Warren
Jul 10, 2025
5.0
Stylist was very personable and professional
MW
Michael Wheeler
Jul 4, 2025
5.0
Stylist was very attentive to the needs of my elderly mother. She really appreciated her kindness.
DB
Diane Bean
Jul 3, 2025
5.0
I had a great experience at Great Clips Lowry Ln., Lexington, KY. I made an online appointment and was greeted with a smile by Toni when I arrived. When I told her that I was donating my hair for cancer patients, she was so excited. She immediately got a plastic bag for my ponytail. She measured my ponytail, removed it and listened to how I wanted my hair styled. We had a friendly, fun and warm conversation while she styled my hair exactly like I had wanted. Toni is a professional stylist and very personable. I was able to donate over 15” of hair to a worthy charity. I highly recommend Toni!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Regency Centre offer?
Great Clips offers haircuts for men, women, kids, and seniors, including trims for bangs, necklines, and beards. They also provide shampooing, blow drying, styling such as updos, and some salons offer perms.
Is an appointment necessary to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In via their app or website to save time by adding your name to the waitlist before arriving.
How does Online Check-In work and what are its benefits?
Online Check-In allows you to join the salon waitlist remotely, see estimated wait times, and sign up for ReadyNext text alerts to get notified 15 minutes before your turn, reducing your time spent waiting in the salon.
What are the operating hours for Great Clips at Regency Centre in Lexington, KY?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips offer hair coloring or specialty services like perms?
Great Clips salons generally do not provide hair coloring services. Perm services are available but not at every location; it’s best to call the specific salon to confirm availability.
What payment options are accepted at the Great Clips Regency Centre salon?
MasterCard and Visa credit cards are accepted. Cash is not required, and debit cards are also accepted.
Does the Great Clips salon have accessibility features?
Yes, the salon has a wheelchair accessible entrance to accommodate customers with mobility needs.
Which nearby beauty and wellness businesses can I visit along with Great Clips at Regency Centre?
Nearby you’ll find Pro Nail and Adore Nails for nail services, SUNSHINE MASSAGE and Essential Chiropractic for massage and wellness, as well as 4esthetics Lounge for medical spa and skin care services, offering a variety of complementary beauty and health experiences.
What nearby food options are available around Great Clips Regency Centre?
You can visit Heavenly Ham Lexington for meats, Hager Hams deli for sandwiches, Pho BC for Vietnamese cuisine, El Rancho Tapatio for Mexican food, and Happy Life for sandwiches and catering, providing convenient dining choices before or after your salon visit.
Are there fitness and wellness centers near Great Clips that I can check out?
Yes, nearby fitness and wellness centers include TITLE Boxing Club Lexington for boxing workouts, Man o' War Fitness, and Fit Factory 24/7 gyms. Additionally, Advantage Orthopedic Physical Therapy and Advantage Orthopedic Performance & Training offer physical therapy services.