Great Clips

4.0
260 reviews

About

Hair SalonBeauty Salon
Great Clips in Lexington, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 171 W Lowry Ln offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lexington, KY!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
171 W Lowry Ln, Lexington, KY
40503, United States

Hours

Reviews

4.0
259 reviews
5 stars
154
4 stars
38
3 stars
13
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising the friendliness and professionalism of stylists like Kenisha and Toni, while others report rude and disrespectful behavior from certain staff members.

Haircut Quality

Many customers express satisfaction with their haircuts, highlighting skilled stylists who listen to their requests, but there are also numerous complaints about poor quality cuts and uneven results.

Efficiency

Several reviews commend the quick service and short wait times, although some customers experienced issues with online check-in and scheduling.

Atmosphere

The salon environment is generally described as friendly and welcoming, but there are reports of unprofessional behavior that detracts from the overall experience.

Management Issues

There are complaints regarding management's handling of customer concerns and staff behavior, with some customers feeling dismissed or treated poorly.
  • PR
    Paul Ross
    Oct 7, 2025
    5.0
    Super fast, did a great job on my son’s hair. One lady running the place got us in and out without a fuss.
  • RB
    Robbie Boston
    Aug 29, 2025
    1.0
    Employee was very rude and disrespectful to elderly disabled veteran. We left and went to a different salon and were treated wonderfully. If any of you are a caregiver I do not recommend you subject anyone to the treatment we received today.
  • AW
    Adam Warren
    Jul 10, 2025
    5.0
    Stylist was very personable and professional
  • MW
    Michael Wheeler
    Jul 4, 2025
    5.0
    Stylist was very attentive to the needs of my elderly mother. She really appreciated her kindness.
  • DB
    Diane Bean
    Jul 3, 2025
    5.0
    I had a great experience at Great Clips Lowry Ln., Lexington, KY. I made an online appointment and was greeted with a smile by Toni when I arrived. When I told her that I was donating my hair for cancer patients, she was so excited. She immediately got a plastic bag for my ponytail. She measured my ponytail, removed it and listened to how I wanted my hair styled. We had a friendly, fun and warm conversation while she styled my hair exactly like I had wanted. Toni is a professional stylist and very personable. I was able to donate over 15” of hair to a worthy charity. I highly recommend Toni!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.