Great Clips in Lexington, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2160 Sir Barton Way offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lexington, KY!
Customers reported a wide range of haircut quality, with some receiving excellent cuts while others experienced significant dissatisfaction and mistakes.
Customer Service
Feedback highlighted friendly and helpful staff, but also noted instances of poor communication and rushed service.
Stylist Skill
While some stylists received high praise for their skills and ability to follow requests, others were criticized for lack of training and care.
Online Check-In
Many customers appreciated the convenience of the online check-in system, although there were complaints about issues with notifications.
Atmosphere
The salon environment was generally described as friendly and welcoming, but some reviews mentioned a lack of professionalism and cleanliness.
RL
Ruby Lewis
Dec 21, 2025
1.0
Just got a haircut and my son said he couldn’t tell anything was done. It took about 3 minutes to get the cut. So now we are at a salon getting the t straightened out. Would not recommend at all. This was the second time with a bad experience.
SW
Sandy Van Wagner
Nov 26, 2025
5.0
Always get a great haircut
TR
THOMAS ROMANS
Nov 20, 2025
5.0
Beci amd crew are great
LW
Lucas Winslow
Nov 19, 2025
4.0
Good
BB
Bill
Oct 17, 2025
5.0
First time at this location. I enjoyed working with Shannon.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips Hamburg Pavilion?
Great Clips Hamburg Pavilion provides haircuts for men, women, and kids including bang trims, beard trims, shampooing, blow dry and styling. Some salons offer perms; please inquire locally.
How does the Online Check-In system work?
Online Check-In lets you see estimated wait times, add yourself to the waitlist, and receive ReadyNext text alerts 15 minutes before your turn.
Can I request a specific stylist when using Online Check-In?
No, stylist requests are not available online for safety reasons. You can request a stylist upon arrival, but this may increase your wait time.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save time.
What are the operating hours of Great Clips at 2160 Sir Barton Way?
Monday to Friday: 9am to 8pm, Saturday: 9am to 7pm, Sunday: 10am to 6pm. Closed on Thanksgiving and Christmas Day.
What payment methods are accepted at Great Clips Hamburg Pavilion?
Great Clips accepts Mastercard and Visa debit and credit cards. Cash is not required.
Does Great Clips sell haircare products?
Yes, Great Clips offers branded haircare lines like Solutions by Great Clips® and carries brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
What nearby stores can I visit before or after my haircut at Hamburg Pavilion?
You can visit stores like Lane Bryant, Sally Beauty for hair supplies, and Crumbl Cookies for desserts, all located near Great Clips at Hamburg Pavilion.
Are there any nearby tattoo or beauty salons close to Great Clips?
Yes, nearby you’ll find To The Grave Tattoo Co., and The Parlor which offer tattoo, piercing, and beauty services.
What nearby dining options are available around Great Clips Hamburg Pavilion?
You can enjoy a quick meal at nearby Subway or desserts at Loco Ice, both conveniently located close to Great Clips.