Business Details
About
Hair SalonBeauty Salon
Great Clips in Lexington, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 130 W Tiverton Way offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lexington, KY!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.4
208 reviews
5 stars
91
4 stars
28
3 stars
19
2 stars
10
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences vary widely, with some praising specific stylists for their attentiveness and skill, while others report rude behavior and poor haircut quality.
Staff Attitude
Several reviews highlight unprofessional and unfriendly staff interactions, leading to negative experiences for customers.
Inconsistency
The quality of haircuts is inconsistent, with many customers expressing dissatisfaction with uneven cuts and lack of attention to detail.
Customer Experience
Multiple customers reported issues with service efficiency, including long wait times and poor management of appointments.
Positive Stylists
A few stylists, particularly Tiffany and Bri, received consistent praise for their friendly demeanor and quality of work.
- RPRobert PittardNov 9, 20252.0I don’t know the guys name, but I got a hair cut the evening of 11/08. He seemed in a rush to get somewhere. Really hard on my head, left a bunch of hair on the back of my neck, frankly rather rude. I was not a fan, and will make sure I don’t get him again. The rest of the haircut looks fine, but a little funky in some areas.
- JAJason Shepard ArtworXNov 3, 20255.0Such a great experience tonight! Lisa was very kind, very sweet and did a fantastic job. She took her time, didn't rush, gave me exactly the haircut I wanted and snuck in some awesome conversation during it all. Definitely go pay her a visit!
- NMnick mooreNov 1, 20251.0The hair dresser was definitely high and completely ignored what I told him to do. No one should ever go here
- KMKattia MorenoSep 2, 20251.0This is the second time we had the bad luck to be attended by the black lady. Both times she cut my son's hair and she was very disrespectful, she did not say even a hello, almost did not watch your face or make any eye contact and she only use one hand to cut my son's hair, only with one hand on the machine doing this very fast , 95% of the time she uses only one hand which it makes to move his head back and forth as a ball, he told me he was in pain when finishing and he had to say is good because he is a teen and feel embarrased to say other way, she can use the other hand for support his head but she avoid touch his head directly and she looks very mean, I wanted to stop her many times but I knew my son would feel bad. First time it happened I did not say a word but today I think it is not a casual event, this an ordinary attitude with people like us. The only time she speaks nicely is a the time of payment and tip, very different sweet voice. This time I let her know I was not satisfied and she has been mean and I did not stop her but if any owner check the cams you can see the discomfort on me all the time and I wanted to stand by and stop her. Honestly, my pet has a better treatment in his grooming store, it is what I told her, she is mean, disrespectful and horrible person. IF there is any owner or manager of this store, please make a favor to your business and check your cams and see how this lady act with clients (today between 4-5 pm ). I will never return to this place. Avoid this place, if not possible avoid this lady.
- JTJennifer TomlinsonAug 12, 20251.0went to this location today , a black lady cut my hair , asked her to do number 2 on side and just trim on top, she said do u WANT half a inch off or 1 inch , i told her specifically do half a inch and then if i want cut more i will let you know , i guess she was in rush , finished a whole hair cut under 4 minutes , rush it and literally took almost 2 inches off top , and then argued its not two inches, lady i said do half a inch first , and also my hairs are all uneven , STAY AWAY FROM THIS LOCATION. no customer service either ,
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, styling such as updos, and some salons offer perms.
Can I make an appointment at Great Clips?
No appointment is needed. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce wait times.
How does Online Check-In work and how can it save me time?
Online Check-In lets you add yourself to the waitlist and see estimated wait times. You can sign up for ReadyNext text alerts to be notified when your wait time is about 15 minutes, allowing you to arrive just in time for your haircut.
What are the Great Clips Tiverton Crossing salon hours?
The salon is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. Holiday hours may vary or the salon may be closed on major holidays like Thanksgiving and Christmas.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips salons have a wheelchair accessible entrance to accommodate customers with mobility needs.
What payment methods does Great Clips accept?
Great Clips accepts major payment methods including Mastercard and Visa credit cards.
Can I request a specific stylist when I check in online?
No, you cannot request a specific stylist via Online Check-In. However, you can request a stylist when you arrive at the salon. Great Clips uses Clip Notes® to ensure consistency with any stylist.
What nearby dining options are available around Great Clips Tiverton Crossing?
Nearby restaurants include Yamamoto (Japanese), Domino's Pizza (fast food and pizza), Lee's Garden and China 1 (Chinese food), Happy Sushi + Wings (Japanese), Jimmy John's (sandwiches), La Taquiza Taqueria (Mexican), Skewers (Mediterranean). Customers can enjoy a meal before or after their haircut visit.
What nearby entertainment and shopping options can I visit near Great Clips?
Close to Great Clips, you can visit Lexington Green Mall for shopping, Wine and Canvas Lexington for art classes and gallery experiences, Game X Change for video games and music, and Spa Nails Of Lexington or Nail Passion for beauty services.
Are there fitness or wellness facilities near Great Clips at Tiverton Crossing?
Yes, Aspire Fitness gym is nearby for fitness activities, and Fusion Tanning Studios offers tanning services. These places complement your visit to Great Clips for a complete personal care experience.