Great Clips

3.9
275 reviews

About

Hair SalonBeauty Salon
Great Clips in Lexington, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 846 E High St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lexington, KY!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
846 E High St, Lexington, KY
40502, United States

Hours

Reviews

3.9
275 reviews
5 stars
171
4 stars
27
3 stars
14
2 stars
10
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative experiences for customers.

Haircut Quality

Mixed feedback on haircut quality; while some customers praised their cuts, many reported dissatisfaction and receiving styles different from what they requested.

Staff Competence

Several customers expressed concerns about the staff's skills, with reports of stylists not listening to requests or misdiagnosing hair conditions.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with specific stylists, noting their friendliness and skill.

Parking Issues

Customers frequently mentioned difficulties finding parking near the location, which affected their overall experience.
  • LS
    lee street
    Nov 12, 2025
    1.0
    Had been going for a while, but today the hairdresser decide to be extremely rude to me when trying to make casual conversation. Never again. Being respectful costs nothing Emailed Customer services my compliant. From reading other reviews, seems like others are having the same issue.
  • GR
    Gyspy Rose
    Oct 18, 2025
    1.0
    When I tried to inquire about a getting my hair cut at this location, she quoted a fair price while sitting in front of the store. I had asked if I could sit down next to her and show her what kind of cut I wanted. She died wanted for me to get close mic less sit down next to her. She abruptly refused. I said okay and thanked them. While I walked away, her and the I attendant laughed loudly as I turned the corner.. My question is..."How can one be in this business when they don't have basic customer service skills and they don't want to get near you?" I have had more than a decade in working with people and especially customer service. They don't have my business..I can also see why they are not busy at this time.
  • ET
    Emily Thomas
    Sep 25, 2025
    5.0
    Tamara did such a great job on my hair today!! I feel like a whole new woman!! So grateful to find someone with all that skill who is there regularly!!
  • RW
    Ringo Woods
    Sep 14, 2025
    3.0
    I have nothing negative to say about the experience inside the place, yet trying to find a parking spot was a little bit of a challenge making me late for my check-in.
  • CT
    Chad Trayner
    Aug 21, 2025
    1.0
    Absolutely the worst place to go get a hair cut. Asked for a Faux hawk and got nothing like I asked for. Then she proceeded to tell me I didn't know what I asked for. Told her I had never had an issue anywhere else and that there a pictures on internet that shows what it is. Pics below what I asked for and and what I got.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.