Great Clips in Lexington, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 846 E High St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lexington, KY!
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative experiences for customers.
Haircut Quality
Mixed feedback on haircut quality; while some customers praised their cuts, many reported dissatisfaction and receiving styles different from what they requested.
Staff Competence
Several customers expressed concerns about the staff's skills, with reports of stylists not listening to requests or misdiagnosing hair conditions.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific stylists, noting their friendliness and skill.
Parking Issues
Customers frequently mentioned difficulties finding parking near the location, which affected their overall experience.
LS
lee street
Nov 12, 2025
1.0
Had been going for a while, but today the hairdresser decide to be extremely rude to me when trying to make casual conversation. Never again.
Being respectful costs nothing
Emailed Customer services my compliant.
From reading other reviews, seems like others are having the same issue.
GR
Gyspy Rose
Oct 18, 2025
1.0
When I tried to inquire about a getting my hair cut at this location, she quoted a fair price while sitting in front of the store. I had asked if I could sit down next to her and show her what kind of cut I wanted. She died wanted for me to get close mic less sit down next to her. She abruptly refused. I said okay and thanked them. While I walked away, her and the I attendant laughed loudly as I turned the corner..
My question is..."How can one be in this business when they don't have basic customer service skills and they don't want to get near you?" I have had more than a decade in working with people and especially customer service. They don't have my business..I can also see why they are not busy at this time.
ET
Emily Thomas
Sep 25, 2025
5.0
Tamara did such a great job on my hair today!! I feel like a whole new woman!! So grateful to find someone with all that skill who is there regularly!!
RW
Ringo Woods
Sep 14, 2025
3.0
I have nothing negative to say about the experience inside the place, yet trying to find a parking spot was a little bit of a challenge making me late for my check-in.
CT
Chad Trayner
Aug 21, 2025
1.0
Absolutely the worst place to go get a hair cut. Asked for a Faux hawk and got nothing like I asked for. Then she proceeded to tell me I didn't know what I asked for. Told her I had never had an issue anywhere else and that there a pictures on internet that shows what it is. Pics below what I asked for and and what I got.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Chevy Chase provide?
Great Clips Chevy Chase offers haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling such as updos, and select salons offer perms.
Can I check in online before visiting Great Clips to save time?
Yes! Great Clips offers Online Check-In where you can add yourself to the salon’s waitlist, view estimated wait times, and receive ReadyNext text alerts when your wait time reaches 15 minutes, allowing you to avoid long waits.
Do I need an appointment to get a haircut at Great Clips Chevy Chase?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to reserve your spot in the waitlist and reduce waiting time.
What are the operating hours of Great Clips at 846 E High St, Lexington?
Great Clips is open Monday through Friday from 9 AM to 7 PM, Saturdays from 9 AM to 6 PM, and Sundays from 11 AM to 5 PM. The salon is closed on Thanksgiving and Christmas Day.
Does Great Clips Chevy Chase offer hair coloring services?
No, Great Clips salons, including this location, do not provide hair coloring services.
What payment methods are accepted at Great Clips Chevy Chase?
Great Clips accepts major credit cards including MasterCard and Visa, and also accepts debit cards. Cash is not required.
How does Great Clips ensure consistent haircuts each visit?
Great Clips uses Clip Notes®, a system that records your haircut details, so every stylist can provide you with a consistent and personalized haircut experience at any Great Clips location.
Can I request a specific stylist when using Online Check-In?
No, you cannot request specific stylists online. However, you can request a stylist when you arrive at the salon during check-in. Note that this may increase your estimated wait time.
How can visiting nearby places enhance my visit to Great Clips Chevy Chase?
After your haircut at Great Clips, you can enjoy nearby dining options like Omakase Sushi & Sake Bar or Tomo Japanese Restaurant. Additionally, if you’re house hunting, several real estate agents and firms, such as Keller Williams Bluegrass Realty and MELIA Realty Group, are located nearby.
Are there convenient local services near Great Clips at 846 E High St?
Yes, nearby you’ll find various services including clothing stores like Worlds Apart Lexington, as well as numerous real estate agencies such as Brenda Bowman Rue - Keller Williams Bluegrass Realty and Scott Fryar - Kentucky Real Estate Agent, which can be useful if you are relocating or exploring the community.