Great Clips in Lexington, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 846 E High St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lexington, KY!
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Haircut Quality
Mixed feedback on haircut quality; while some customers praised specific stylists, many reported receiving cuts that did not match their requests.
Staff Competence
Several customers expressed concerns about the staff's ability to follow instructions and provide satisfactory haircuts.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific stylists who provided excellent service and haircuts.
Accessibility Issues
Customers reported difficulties with accessibility, including issues with service for those with disabilities and inadequate restroom access.
MJ
Melissa Jones
Feb 18, 2026
5.0
Once again Rebecca @ the Chevy Chase location has set a new high bar in haircut and style!! She is the best!! I only go there to her now because she is so talented!!
ST
Shawn Talam
Feb 2, 2026
1.0
Very rude and unprofessional people. They cut whatever they want instead of what the customer requests. They should check the system to see the customer’s request. This is the last time I’m going there
RA
Robin Atwell
Jan 18, 2026
1.0
Worst haircut ever! My hair was very long and straight across at the bottom. I needed ends cut and shaped. Patrina rushed through the cut (seriously less than 5 minutes), did not do long layers and angle the bottom as I asked. She took a huge uneven chunk on the left, and left long pieces uncut. Then she became very rude when I voiced my concern, sighing and raising her voice saying “I did what you asked! I don’t know what you want!” Worst customer service ever! She needs a different profession! DO NOT GO HERE!
MJ
M John
Dec 13, 2025
5.0
Ms. Rebecca, at the Chevy Chase location, gave me a phenomenal cut today!!!! She is so very skillfully listened to my needs and her creative input was amazing. She treated me with such dignity and compassion, yes I tried to cut my own hair! LoL I will definitely be going back and I'm telling everyone who compliments me! I'm leaving my cuts to this professional from now on!
CR
Caroline Rose
Dec 9, 2025
1.0
I wasn’t even able to get my haircut here. I came in with my service dog in training, and immediately both women working gave me weird, uncomfortable looks. One hairdresser told me she was allergic to dogs, which I completely understood, so she handed me over to the other stylist.
However, the second hairdresser said she didn’t know if she could cut my hair because of my service dog in training. My dog was quietly sitting, and at times she shifted positions before sitting back down—nothing disruptive. But apparently that was “not okay” according to the hairdresser.
Just a heads-up to other service dog handlers: this was my experience at this Great Clips location.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
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