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About
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We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Woodhouse Spa - Northern Kentucky
2808 Turkeyfoot Rd, Crestview Hills, KY
41017, United States
Hours
Reviews
4.8
504 reviews
5 stars
454
4 stars
21
3 stars
11
2 stars7
1 star
11
What are people saying?
AI-generated from recent customer reviews
Relaxation
Customers consistently report a relaxing atmosphere and enjoyable spa experiences.
Service Quality
The staff is frequently praised for their professionalism, attentiveness, and friendliness.
Mixed Experiences
While many enjoyed their treatments, some customers reported dissatisfaction with specific services or felt rushed.
Ambiance
The spa's clean and calming environment is highlighted as a key aspect of the overall experience.
Value for Money
Many customers feel the services are worth the premium pricing, although some expressed disappointment regarding specific treatments.
- SMSherdine Medor6 days ago3.0The reason why this place did not receive 5 stars is because I did not receive the full 50 minute massage after the amount of money my husband spend for me to relax for a birthday gift. Before any associate try to dispute it. Please check your camera and I can prove it. I arrived by 12:06pm,your internet was down and your front desk staff with the short hair mentioned she had to use her own laptop while this lovely old couple were checking out. The brunette with the long hair walked me down to the locker room, by the time I changed and was walked to the massage room, it was definitely 12:09pm. When the massage therapist was done and walked me back to the locker room it was 12:43pm. That was extremely disappointing. I sent my husband there for Father’s Day and he had a great experience and I was excited to try this place but it was a let down just because I was rushed.
- JWJoan WoodwardNov 14, 20255.0Terrific spa experience today! I went with my daughter for her birthday. She selected the facial and I did the massage with stones. Our services were great. The facility was clean and upscale. My only regret is that we did not arrive earlier, , like 30 minutes, to relax and enjoy the quiet room. It was busy and a bit crowded on a Friday morning ar 10:00 am.
- ETElaine TheusNov 7, 20255.0My hot stone massage with Brittany was just what I needed to relieve my back pain and current stress. I also had a great facial with Christie which hydrated my face after this extremely hot summer and made my wrinkles look less evident. The whole experience was so relaxing. I would highly recommend Woodhouse to everyone for a perfect place for pampering that we all deserve and need!!!
- KHKathleen HughesNov 2, 20255.0Today, we planned a girls day with our mom group. It has been months since the 6 of us got to spend time. They set us up in the private room in the basement and just let us be. We all got our services but allowed us to come in way early and hang as long as we wanted. We got some drinks and had some snacks and just got to spend time together. The staff was so helpful and the services were top notch as always. But the way they just let us all be meant the world to the whole group. It’s what we all needed.
- MFMegan FairfieldOct 27, 20253.0Before I give a review I would like to say this review is about this visit only. The lady I had was very sweet and helpful. However, I got a massage and the scalp massage. The massage went at a fast pace, almost as if she was in a hurry. I still got my full time, but she was massaging so fast it was rocking me all over the table, and making my skin feel like it was dry and burning. Also, during the scalp massage she didn’t really do much other than spray my hair and comb the front of it with a stone comb, which felt like it was pulling my hair out. I’m assuming because of my sew in extensions, she barely touched the back of my head. If that’s the case, then no big deal. I just wish I was told, “Hey your extensions are going to make this difficult, would you like to choose a different treatment?” I came for a relaxing morning, but I left with a headache and a neck ache 😔 I was pretty disappointed.
Frequently Asked Questions About Woodhouse Spa - Northern Kentucky
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests 13 and older for most treatments; please call our concierge to inquire for our minimum age to receive specific services. Some treatments may require parental release before the services can be rendered. So all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What types of spa services does Woodhouse Spa - Northern Kentucky offer?
Woodhouse Spa offers massage services, facial services, body treatments, nail services, waxing services, skincare products, and gift cards.
How can I make a reservation at Woodhouse Spa - Northern Kentucky?
You can schedule your spa experience online or by phone. A credit card is required to guarantee your reservation, which is subject to availability.
What are the arrival guidelines for my spa appointment?
Please arrive 15 minutes early to relax and complete any necessary paperwork. New guests should allow 30 minutes. Late arrivals will reduce treatment time without refund.
What is Woodhouse Spa's cancellation and rescheduling policy?
Cancellations require a 24-hour notice, and 48 hours for packages or treatments over 2 hours. Otherwise, charges up to full service value may apply. No-shows are charged full price.
What forms of payment does Woodhouse Spa accept?
Payments are accepted via cash, Visa, Mastercard, American Express, Discover, and Woodhouse Spa gift cards.
Is Woodhouse Spa - Northern Kentucky accessible to all guests?
Yes, the spa has wheelchair accessible restrooms and is open to guests aged 13 and older, with some treatments requiring parental consent.
What should I know about gift cards at Woodhouse Spa?
Woodhouse Spa gift cards can be used to purchase products and services but cannot buy other gift cards. They are non-refundable and non-transferable with certain restrictions and expiration.
Are there any nearby dining options to visit before or after my spa visit?
Yes, popular nearby dining options include TGI Fridays and Applebee's Grill + Bar, where you can enjoy American cuisine before or after your spa experience.
Can I visit other nearby wellness or spa facilities around Woodhouse Spa - Northern Kentucky?
Nearby, you can find The Woodhouse Day Spa - NKY offering additional spa, waxing, and wellness services to complement your visit.
How can nearby transit or parking options help me access Woodhouse Spa?
While the spa does not offer valet parking, it is located near popular local businesses, making it accessible via local transportation and with parking facilities in the area.