Great Clips in Ashland, KY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 491 River Hill Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Ashland, KY!
Customer experiences with stylists vary significantly, with some praising their skills while others report poor haircuts and lack of attention to detail.
Customer Service
While many customers appreciate the friendly and helpful staff, there are reports of rudeness and unprofessional behavior from certain stylists.
Wait Times
Customers have mixed experiences regarding wait times, with some reporting quick service while others faced long waits, especially when understaffed.
Child-Friendly
The salon is noted for being accommodating to children, with several reviews highlighting positive experiences for kids' haircuts.
Overall Satisfaction
Overall satisfaction is inconsistent, with some customers expressing loyalty and positive experiences, while others vow never to return due to dissatisfaction.
SM
Stephen Maynard
4 days ago
5.0
Dana at Ashland great clips has always done me right every time. Plus a good conversation
JR
Jcber Roberson
Nov 8, 2025
1.0
Waited 45 minutes for daughter to get haircut. Asked if they needed to know what style she wanted before we waited. They said no and they didn't want to style it when she got back there... walked out. Terrible. Went to SmartStyle across the hall, much much better.
EH
Earl Hall
Oct 24, 2025
5.0
My haircut was perfect. Alex did a great job! As always.
PD
Peggy Dorman
Oct 10, 2025
5.0
Charlie was my stylist. He was friendly and very helpful. I'll see you in a few weeks Charlie!
JM
Jason Messer
Oct 4, 2025
1.0
Turning clients away because they will have to spend a couple extra minutes past closing
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts does Great Clips Melody Mountain offer?
Great Clips Melody Mountain provides affordable haircuts for men, women, kids, and seniors, including bang, neck, and beard trims, shampooing, blow drys, and styling.
Do I need an appointment to get a haircut at Great Clips Melody Mountain?
No appointment is necessary. You can walk in anytime or use Online Check-In to add your name to the waitlist and save time.
What are the salon's operating hours?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Can I check in online to reduce wait times?
Yes, Great Clips offers Online Check-In through their website or app, allowing you to see estimated wait times and add yourself to the waitlist before arriving.
Does Great Clips Melody Mountain sell hair care products?
Yes, the salon offers exclusively branded hair care lines and popular commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
Are Perm services available at this Great Clips location?
Perm services are available but not in every salon. Please call the Ashland location to confirm if they provide perms.
Which payment methods are accepted at Great Clips Melody Mountain?
They accept Mastercard and Visa for payments at the salon.
What nearby places can I visit before or after my haircut at Great Clips Melody Mountain?
Nearby places include PetSmart for pet supplies, Kohl’s for shopping, and O’Charley’s Restaurant & Bar for dining, making it convenient to run errands or enjoy a meal around your salon visit.
Is there a bank nearby if I need to withdraw cash before my visit?
Yes, City National Bank is located close to Great Clips on River Hill Dr, providing convenient ATM and banking services for customers.
Are there any options for entertainment or shopping close to Great Clips Melody Mountain?
Yes, customers can check out Regal Nails for beauty services, Hot Topic for fashion accessories, and Walmart Supercenter for a wide range of products near Great Clips.