Question 1

WHAT IS THE STATUS OF MY ORDER?

Accepted Answer

Orders are not processed or shipped on weekends. Once an order has shipped, an email will be sent with FedEX tracking information.

Question 2

WHAT PAYMENT METHODS ARE ACCEPTED?

Accepted Answer

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay and Klarna.

Question 3

CAN MY ORDER BE GIFT WRAPPED?

Accepted Answer

Every order placed on BYREDO.com ships in your choice of either standard packaging or a gift box with signature BYREDO packaging. Invoices shipped in all orders do not show products or order totals. If you want a proper invoice, please contact our Customer Service’s team.

Question 4

WHERE CAN I USE MY GIFT CARD?

Accepted Answer

Gift Cards purchased on BYREDO.com can only be used towards online orders and are not redeemable in stores.

Question 5

WHAT ARE YOUR SHIPPING METHODS AND POLICIES?

Accepted Answer

All orders are shipped through FedEx. We ship to US & Canada residential addresses and are unable to ship to P.O. Boxes, Puerto Rico, Hawaii and Alaska. There is free shipping on all US orders with ground shipping.

Please note, orders are not processed during the weekend. If an order is placed after 10 am EST, it will be process the following business day.

BYREDO Rome

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Frequently Asked Questions About BYREDO Rome

WHAT IS THE STATUS OF MY ORDER?

WHAT PAYMENT METHODS ARE ACCEPTED?

CAN MY ORDER BE GIFT WRAPPED?

WHERE CAN I USE MY GIFT CARD?

WHAT ARE YOUR SHIPPING METHODS AND POLICIES?

Brand Certified Facts from BYREDO Rome