Business Details
About
Day SpaSpaNail SalonMassage SpaHair Removal Service
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
273 reviews
5 stars
231
4 stars
21
3 stars
6
2 stars
11
1 star4
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and attentiveness of the staff, highlighting their ability to tailor services to individual needs.
Ambiance
The spa's relaxing atmosphere and cleanliness received consistent positive feedback, with many customers appreciating the tranquil environment.
Mixed Experiences
While most reviews were positive, some customers reported issues with specific services or staff interactions, indicating a need for consistency in service delivery.
Value for Money
Several customers noted that while the spa is a luxury experience, many felt it was worth the price, although a few expressed disappointment regarding the value received.
Customer Loyalty
Many repeat customers expressed high satisfaction and a desire to return, indicating strong customer loyalty and positive overall experiences.
- JVJulie Szolek-Van ValkenburghNov 14, 20255.0Linda is the best massage therapist that I have ever experienced! I have followed her to all the places she has been, but the facility of the Woodhouse Spa is definitely the best. It's relaxing, the staff is very attentive and the cinnamon tea. . .well let's just say I bought some when I left yesterday!
- MRMichelle ResendezNov 11, 20255.0Always a consistently great experience. Everyone is dedicated to providing a relaxing and therapeutic service.
- SZSteve ZanoliniOct 29, 20254.0The Ambiance / decore were very nice. The Staff was very professional and welcoming. My Massage Therapist was very professional and very attentive to my preferences for the massage that was ordered.
- SHStephanie HartOct 23, 20254.0I have been to Woodhouse many times and almost always have a positive experience. Yesterday, I received a Swedish Massage. I felt the massage therapist listened to my concerns, however she didn't massage my head or spend much time on my feet. I did ask her to focus on my shoulders and she did this. Maybe 50 minutes isn't enough time to do a full body massage. I do wish people wouldn't take their cell phones into the quiet room. I thought this was policy. Overall, it is a relaxing atmosphere.
- KGKatie GarciaOct 19, 20252.0I was excited to try this spa for our anniversary and called in specifically to make a reservation for a couples massage to ensure we got exactly what we wanted. I requested a Swedish massage with a hot stone add-on, but due to a mix-up with a newer staff member, we were told the ‘Tranquil Stone’ was the same — it was not. While the staff were polite and offered a small discount, the experience was underwhelming and didn’t meet our expectations, especially for our anniversary and first visit.
Frequently Asked Questions About Woodhouse Spa - Zionsville
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests ages 14+ for facial & massage services and guests of any age for nail services, however, guests under the age of 16 may only receive Woodhouse Spa services following written parental/legal guardian consent and must have a parent/legal guardian present during the entirety of the performed service(s). Please call the spa and the concierge will be happy to explain our requirements. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
How do I make a reservation at Woodhouse Spa - Zionsville?
You should schedule your spa experience as early as possible or at the end of your last visit. A credit card is required to guarantee reservations, which are subject to availability. We accept Visa, Mastercard, Discover, and American Express.
What should I know about arriving for my spa appointment?
Please arrive 15 minutes early to begin your visit relaxed. New guests may need 30 minutes to complete a guest profile. Spa robes, slippers, lockers, and beverages are provided. Late arrivals may reduce treatment time without extensions or refunds.
What is the cancellation policy for appointments?
You must provide at least 24 hours' notice to cancel or reschedule most appointments. For packages or treatments over two hours, a 48-hour notice is required. Insufficient notice or no-shows may incur full charges.
Are there age restrictions for spa services?
Guests aged 14 and older may receive facial and massage services, while nail services have no age limit. Those under 16 require written parental consent and a guardian's presence during services.
What payment methods are accepted at Woodhouse Spa - Zionsville?
Payments can be made using cash, most major credit cards including American Express, Visa, Mastercard, Discover, Apple Pay, and Woodhouse Spa Gift Cards.
What brands of skincare and spa products are available here?
Woodhouse Spa offers high-quality brands such as Skin Ceuticals, Farmhouse Fresh, Babor, IsClinical, Nest, Barefoot Dreams, Varley, Venn Skincare, Pytomer Body, and CauseMedic.
What are the regular operating hours of Woodhouse Spa - Zionsville?
The spa is open Monday through Wednesday from 9:30 AM to 8:00 PM, Thursday and Friday from 8:30 AM to 8:00 PM, Saturday from 8:30 AM to 6:00 PM, and Sunday from 9:30 AM to 6:00 PM. Holiday hours vary.
Is there free parking available at the spa?
Yes, Woodhouse Spa - Zionsville offers free parking in a parking garage for guest convenience.
Are there nearby restaurants where I can dine before or after my spa visit?
Yes, nearby dining options include Le Peep for breakfast and brunch, HotBox Pizza for pizza and fast food, Lincoln Square Pancake House for breakfast, and Stone Creek Dining Company for seafood and steakhouse meals, perfect for a meal before or after your spa experience.
What local wellness and fitness centers are near Woodhouse Spa - Zionsville?
Nearby wellness centers include Exercise Inc and Pure Barre gyms, and A Yoga Lounge studio, which offer complementary fitness options to enhance your health alongside your spa treatments.
Are there other health-related services near the spa that I might find useful?
Yes, nearby health services include allergists like Ann T. Esquivel, MD and Family Allergy & Asthma, physical therapy at Athletico Physical Therapy, dental care from Bethany J Geyman DDS, and massage training at Indiana Academy of Massage.