Business Details
About
Hair SalonBeauty Salon
Great Clips in Richmond, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3730 National Rd E offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Richmond, IN!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
370 reviews
5 stars
207
4 stars
85
3 stars
29
2 stars
18
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences vary significantly, with some praising specific stylists for excellent cuts while others report poor service and inconsistent results.
Staff Professionalism
While many customers appreciate the friendliness and professionalism of certain stylists, there are complaints about rude behavior and lack of accountability from some staff members.
Wait Times
Customers frequently mention long wait times despite using the online check-in system, leading to frustration and dissatisfaction.
Consistency
The quality of haircuts is described as hit or miss, with some customers receiving great results while others leave disappointed.
Overall Experience
The overall sentiment is mixed, with some customers expressing loyalty due to good experiences, while others vow never to return due to repeated poor service.
- RHRhonda HockmanNov 4, 20253.0Well you be the judge . Came in with long hair showed her the picture of the girl in the gray hair and the exact bob / pixie I wanted and then you will see what she gave me and she said she did a great job so you tell me and you’ll be the verdict.
- CTCarroll TurnerOct 15, 20255.0Love Great Clips!! Kristy the manager is the best! She's done my hair for years now! Go see her if you want a great cut and friendly service ❤️❤️
- LMLeatrice McKinneyOct 11, 20251.0I would not advise women to go to this Great Clips. It is more of a butcher shop.the Managers are the worst ones if you have short hair they round it out like a mans hair cut in the back and I ask for it to be cut into a V not a U. Faith done it the last time great cut she fills in and comes from Eaton this last time Kristy not so good I ask for the pixie cut she didn't leave much on the sides and the back was awful the top wasn't cut right. Where do they get these managers is beyond me.Will never go back to this place again!!!!!!!!!!!!!!!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips in Richmond Village offer?
Great Clips Richmond Village provides affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blowdry, and hair styling such as updos. Some salons may offer perm services.
Do I need an appointment to get a haircut at Great Clips Richmond Village?
No appointment is necessary. Walk-ins are welcome, or you can save time by checking in online using the Great Clips app or website.
How does the Online Check-In service work at Great Clips Richmond Village?
Online Check-In lets you join the waitlist before arrival, view estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes, helping you avoid long in-salon waits.
What are the operating hours for Great Clips located at 3730 National Rd E, Richmond?
Monday to Friday, the salon is open 9:00 AM to 8:00 PM; Saturdays from 9:00 AM to 6:00 PM; and Sundays from 10:00 AM to 5:00 PM. The salon is closed on Thanksgiving and Christmas Day.
Can I request a specific stylist when checking in online at Great Clips Richmond Village?
No, the system does not allow stylist requests through Online Check-In. However, you may request a stylist when you arrive and check in at the salon, though this may increase wait time.
Does Great Clips Richmond Village sell haircare products?
Yes, they offer three exclusive branded product lines—Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™—as well as commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Are there nearby places where I can grab food before or after my haircut at Great Clips Richmond Village?
Yes, nearby dining options include Chipotle Mexican Grill for Tex-Mex, Frisch's Big Boy for American diner-style food, A&W Restaurants, Long John Silver's for seafood, and Texas Roadhouse for steakhouse fare.
Where can I get a coffee near Great Clips Richmond Village?
Starbucks is located nearby, offering coffee and other beverages where you can relax before or after your salon visit. Additionally, the Kroger Fuel Center provides coffee and convenience items.
Are there any nearby stores for shopping or services close to Great Clips Richmond Village?
Yes, nearby stores include Play N Trade for video games, Kay Jewelers and G & S Jewelers for jewelry, Best Buy for electronics, and multiple mobile phone stores and repair shops like All Tech Rx and uBreakiFix.
What payment options are accepted at Great Clips Richmond Village?
Great Clips accepts major credit cards including MasterCard and Visa. Debit cards are accepted as well, and cash is not required.