Business Details
About
Hair SalonBeauty Salon
Great Clips in New Castle, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 120 J Memorial Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in New Castle, IN!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
273 reviews
5 stars
179
4 stars
55
3 stars
13
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers frequently praised the staff for being friendly, professional, and providing good service.
Haircut Quality
While many customers reported receiving excellent haircuts, there were also several complaints about inconsistent quality and poor experiences.
Wait Times
The online check-in system was appreciated for reducing wait times, although some customers experienced longer waits or issues with store hours.
Customer Service Issues
There were complaints regarding customer service, including issues with appointment scheduling and dissatisfaction with the handling of haircut guarantees.
Value for Money
Customers generally found the prices reasonable, but some felt that the quality did not always match the cost.
- LLliz lizzy47346@yahoo.comOct 11, 20255.0I checked in on line, so had no wait. Amber did a wonderful job cutting my hair. I will request her next time I am in.
- TWTyler WaltersOct 5, 20255.0This is the best Great Clips i have been to. The ladies in there are awesome thank you. I went on a Sunday afternoon. Start a new job tomorrow and they nailed it
- CKChristine KellamsSep 22, 20255.0I always have a great experience at the Great Clips in New Castle. The staff at this location are very friendly and always professional.
- LALarry AdkinsAug 28, 20251.0Been standing up here for 35 minutes no one to open store 9:35am called and called tried online first.
- PPpopcorncrazAug 21, 20255.0Everyone there is so nice and fun to talk to! They asked what cut I wanted but I don't really know. So I told her to do what she wanted! I really like it! Good job Great Clips!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are available at Great Clips in New Castle, IN?
Great Clips offers haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling, and some salons offer perms.
Do I need an appointment to get a haircut at Great Clips?
No appointments are necessary. Great Clips is a walk-in salon but you can use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you see estimated wait times and add yourself to the waitlist remotely. You can also sign up for ReadyNext text alerts to get notified when your wait time is 15 minutes.
What are the Great Clips New Castle salon hours?
Great Clips is open Monday to Friday from 9 AM to 8 PM, Saturdays 8 AM to 5 PM, and Sundays 9 AM to 5 PM. It is closed on major holidays like Thanksgiving and Christmas.
Does Great Clips in New Castle sell haircare products?
Yes, they offer exclusive branded lines like Solutions by Great Clips®, Tea Tree Solutions, and GRIT @ Great Clips™, as well as popular commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
Can I request a specific stylist through Online Check-In?
No, the system doesn’t allow stylist requests for safety reasons. Great Clips uses Clip Notes® so any stylist can provide a consistent haircut. You may request a stylist when you arrive at the salon, but it may increase wait time.
What is the location of Great Clips in New Castle?
Great Clips is located at 120 J Memorial Dr in Trojan Plaza, New Castle, Indiana 47362.
What nearby places can I visit around Great Clips Trojan Plaza?
Nearby you can find KeyMe Locksmiths for professional locksmith services, Shoe Sensation for footwear and fashion, and Los Amigos Mexican Restaurant if you're looking for a meal before or after your haircut.
How can nearby Kroger and its Fuel Center be helpful when visiting Great Clips?
You can conveniently shop for groceries or grab fuel at Kroger and its Fuel Center before or after your haircut appointment at Great Clips, saving time on errands.
Are there any nearby financial or ATM services close to Great Clips New Castle?
Yes, nearby facilities such as Coinme, LibertyX Bitcoin ATM, Coinhub Bitcoin ATM, and STAR Financial Bank provide financial and ATM services, which might be convenient if you need cash or currency exchange.